Pharmacist - Retail Pharmacy

The University Of Kansas Hospital; Kansas City (KS); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with Match

Paid Time Off

Job summary

The University Of Kansas Hospital is seeking a Call Center Representative - Pharmacy to manage patient inquiries and insurance questions in a fast-paced setting. The role runs for 13 weeks with potential for temp-to-perm, and involves coordinating with the main campus operations.

Typical hours are 8:30 AM to 5:00 PM, Monday through Friday, with orientation at the Kansas City main campus. Candidates should have strong communication skills and experience in call centers.

Qualifications

• Minimum of 1 year of Call Center experience.
• Strong call etiquette and communication skills.
• Comfortable managing a high call volume.
• High school diploma or GED required.

Responsibilities

• Handle inbound and outbound calls regarding patient issues such as missing addresses and payment concerns.
• Address health insurance inquiries and resolve credit card payment issues.
• Maintain a high level of customer service while managing call volume.
• Utilize training provided to navigate pharmaceutical systems effectively.

Skills

Call center experience

Communication skills

Phone etiquette

Customer service

Education

High school diploma or GED

Tools

Pharmacy systems software

Job description

Details

Client Name The University Of Kansas Hospital

Job Type Local

Offering Allied

Profession Pharmacist

Specialty Retail Pharmacy

Job ID 38677392

Shift Details

Shift Days - 5 x 8

Scheduled Hours 40

Job Order Details

Start Date 11/30/2026

End Date 03/01/2027

Duration 13 Week(s)

Job Description

Call Center Rep - Pharmacy

Schedule

Days, Monday through Friday, 8:30 AM to 5:00 PM. New employees will attend orientation on Monday and Tuesday at the main campus. Candidates must limit time off in January; full weeks off cannot be accommodated.

Assignment Details

Contract length is 13 weeks with potential for temp to perm. Non-billable orientation totals 8 hours.

Requirements

• Minimum of 1 year of Call Center experience.
• Strong call etiquette and communication skills.
• Comfortable managing a high call volume.
• High school diploma or GED required.

Responsibilities

• Handle inbound and outbound calls regarding patient issues such as missing addresses and payment concerns.
• Address health insurance inquiries and resolve credit card payment issues.
• Maintain a high level of customer service while managing call volume.
• Utilize training provided to navigate pharmaceutical systems effectively.

Benefits

• Medical, Dental, Vision Insurance After 90 Days
• Accrued PTO
• Continuing Education through TLC Academy & Relias Training
• Referral Bonus up to $1,000
• 401(k) with Match
• Access to Purchase Aflac
• Employee Assistance Program (EAP)
• Discounts on Travel and Retail through Employee Discount Network
• Life Insurance
• TLC ShiftShield income protection for eligible travelers between assignments

Compliance / Notes

This is a smoke-free facility. Cancellations are permitted, with a maximum of two per month, provided at least two hours' notice is given.

Client Details

Address 4000 Cambridge St, Kansas City

City Kansas City

State KS

Zip Code 66160

TLC Nursing Associates, Inc. is an equal-opportunity employer and fully complies with all applicable federal, state, and local laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, disability, age, genetic information, veteran status, or any other status protected under the law.