Pharmacist Consultant (Call Center)

Elevance Health; United States; Hybrid; USD 125,000 - 188,000; Full time

Benefits offered by this job

Comprehensive benefits package

401k +match

Stock purchase plan

Job summary

Elevance Health is seeking a Pharmacist Consultant (Call Center) to support disease management programs and physician care plans through drug therapy evaluation and consultation for program participants. This role is virtual/full-time, with required in-person training and occasional office-based sessions; location within commuting distance may be considered for an office component.

Minimum BA/BS in Pharmacy with 2+ years of clinical experience and a current pharmacist license are required;

Qualifications

• Requires BA/BS in Pharmacy and a minimum of 2 years of clinical experience; or any combination of education and experience, which would provide an equivalent background.
• Current unrestricted Pharmacist license in applicable state(s) required.
• PharmD preferred and call center experience may be advantageous.

Responsibilities

• Provides evaluation of member Rx needs and therapies through review of medication history to determine if medications are appropriate.
• Assesses member compliance with plan through direct contact with members and their physicians.
• Determines potential barriers to compliance and identifies solutions to overcome barriers.
• Ensures that members understand appropriate use of current prescriptions.
• Reviews medications with physicians when therapies do not meet national standards and counsels physicians around alternative medications.
• Serves as a resource to the clinical team in disease management and other clinical areas.

Skills

Call center experience

Pharmacology knowledge

Communication skills

Computer skills

Education

BA/BS in Pharmacy

PharmD preferred

Job description

Anticipated End Date: 2026-08-27

Position Title: Pharmacist Consultant (Call Center)

Job Description:

Pharmacist Consultant (Call Center)

Virtual: This role enables associates to work virtually full-time, except for required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development. Alternate locations may be considered if candidates reside within a commuting distance from an office.

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.

CarelonRx is a proud member of the Elevance Health family of companies. CarelonRx pairs a strong, clinical-first lens with deep pharmacy expertise to create solutions that improve outcomes, control costs, and enhance each member’s health.

Schedule: Mon-Fri 12PM - 8:30PM EST

The Pharmacist Consultant (Call Center) is responsible for supporting disease management programs and physicians care plans through drug therapy evaluation and consultation for program participants.

How you will make an impact:

• Provides evaluation of member Rx needs and therapies through review of medication history to determine if medications are appropriate.
• Assesses member compliance with plan through direct contact with members and their physicians.
• Determines potential barriers to compliance and identifies solutions to overcome barriers.
• Ensures that members understand appropriate use of current prescriptions.
• Reviews medications with physicians when therapies do not meet national standards and counsels physicians around alternative medications.
• Serves as a resource to the clinical team in disease management and other clinical areas.

Minimum Requirements:

• Requires BA/BS in Pharmacy and a minimum of 2 years of clinical experience; or any combination of education and experience, which would provide an equivalent background.
• Current unrestricted Pharmacist license in applicable state(s) required.

Preferred Skills, Capabilities and Experiences:

• PharmD preferred.
• Call center experience strongly preferred and computer skills.

For candidates working in person or virtually in the below locations, the salary* range for this specific position is $125,328 to $187,992.

Location: Nevada

In addition to your salary, Elevance Health offers benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific role is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws.

* The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education, and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company’s sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

Job Level: Non-Management Exempt

Workshift:

Job Family: MED > Licensed/Registered Pharmacist/Pharmacy Technician

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities– and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, and local laws. Applicants who require accommodation to participate in the job application process should submit the following form: Accessibility Accommodation Request Form and a member of the team will be in contact. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Prospective employees required to be screened under Florida law should review the education and awareness resources at HB531 | Florida Agency for Health Care Administration.