Pharmaceutical Site Manager

Eurofins; Boston (KY); On-site; USD 100,000 - 110,000; Full time

Benefits offered by this job

Competitive salary

Medical, dental, and vision coverage

Life and disability insurance

401(k) with company match

Paid vacation and holidays

Yearly goal-based bonus

Job summary

Eurofins USA PSS Insourcing Solutions in Boston, MA is seeking a senior operations leader to manage laboratory teams and deliver premier client service. You will lead direct reports, drive safety and quality, recruit and retain staff, and coordinate with site leadership to meet project goals.

The role requires a scientific background with hands-on lab experience, strong communication, and the ability to manage multiple tasks while maintaining high productivity and adherence to metrics.

Qualifications

• Leadership experience with direct reports and client-facing duties.
• Scientific background with hands-on laboratory experience.
• Strong communication and organizational skills.
• Authorization to work in the United States without sponsorship.

Responsibilities

• Lead direct reports and laboratory teams to serve clients.
• Monthly meetings with direct reports, department, and client managers.
• Lead recruiting and retention with site leadership.
• Ensure training and safety across staff.
• Manage quality, productivity, and metrics adherence.
• Organize resources to meet client deadlines.
• Drive programs and build cross-level relationships.
• Support business operations with directors/managers.

Skills

Leadership

Client service

Communication

Teamwork

Attention to detail

Independent work

Education

Bachelor’s or Master’s in chemistry/biology

Business management education or experience

Job description

Company Description

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.

The Eurofins network of companies is the global leader in food, environment, pharmaceutical and cosmetic product testing and in agroscience Contract Research Organisation services. It is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organisations. It also has a rapidly developing presence in highly specialised and molecular clinical diagnostic testing and in-vitro diagnostic products.

In over 30 years, Eurofins has grown from one laboratory in Nantes, France to 58,000 staff across a decentralised and entrepreneurial network of 900 laboratories in over 54 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products.

Job Description

• Leading direct reports, group leaders and their teams, and serving clients in a laboratory setting.
• Monthly meetings with each direct report, the Eurofins department, and client managers
• Lead recruiting and retention efforts along with site leadership
• Disseminate administrative communications
• Apply the highest quality standard in all areas of responsibility
• Ensures proper training of all employees to ensure safety, quality, productivity, teamwork, and client service.
• Financial responsibilities as defined by the Director of the department
• Demonstrate and promote the company vision by leading companywide initiatives
• Proactively plan and multitask to maximize productivity
• Ensure coverage, performance and adherence to all quality and productivity metrics
• Lead teams, schedules, and train employees in client environment
• Drives programs independently and build relationships with partners at all levels of the organization, and externally
• Organize technical resources and staff to accomplish client goals within given deadlines
• Ensure adherence to highest quality and efficiency standards in laboratory operations
• Assist Director and Regional Manager with business operations as needed
• Stays current science and technology and consults knowledgeably with clients
• Develop other leaders and foster morale and teamwork
• Tracks safety, training and service metrics to ensure teams are meeting productivity and quality standards.

Qualifications

• Bachelor’s or Master’s degree in chemistry, biology, or other science related degree concentration
• Business Management education or experience preferred
• 5+ years of hands on related experience
• Leadership experience
• Scientific background with hands on laboratory experience
• Strong leadership skills
• A good understanding of day to day business operations
• Demonstrate strong client service skills, teamwork, and collaboration
• Strong computer, scientific, and organizational skills
• Excellent communication (oral and written) and attention to detail
• Ability to work independently and as part of a team, self-motivation, adaptability, and a positive attitude
• Ability to learn new techniques, perform multiple tasks simultaneously, keep accurate records, follow instructions, and comply with company policies
• Authorization to work in the United States indefinitely without restriction or sponsorship

Additional Information

This is a full-time position, Monday-Friday 8:00am-5:00pm, based in Boston, MA.

What We Offer

• Comp: $100-110k
• Excellent full-time benefits, including comprehensive medical coverage, dental, and vision options
• Life and disability insurance
• 401(k) with company match
• Paid vacation and holidays
• Yearly goal-based bonus & eligibility for merit-based increases

Eurofins USA PSS Insourcing Solutions is a Disabled and Veteran Equal Employment Opportunity employer.