Pharma Meeting Planner

American Express Global Business Travel; Concord (NH); Remote; USD 55,000 - 103,000; Full time

Job summary

A leading travel services company is seeking a Pharmaceutical Event Planner to coordinate and implement meeting programs. The ideal candidate will manage program logistics, ensure client satisfaction, and have a strong background in project management. This role requires flexibility to travel and offers a competitive salary along with comprehensive benefits.

Benefits

Flexible benefits

Travel perks

Access to over 20,000 courses

Inclusive work environment

Qualifications

• 2-5 years managing pharmaceutical meetings required.
• Flexibility to travel internationally and domestically up to 25% of the time.
• Experience with ToV and healthcare compliance.

Responsibilities

• Lead program planning from contract execution to final billing.
• Ensure supplier contracts protect both Amex GBT and clients.
• Coordinate vendor performance and logistics.
• Conduct program debrief with clients post-event.

Skills

Project management

Meetings management

Client management

Prioritization skills

Communication skills

Tools

Cvent

Job description

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

As a Pharmaceutical Event Planner, you’ll work closely with clients to understand and deliver on their meeting program goals. Working closely with your team, you’ll lead program planning from contract execution to final billing, while providing unparalleled levels of customer service on all travel programs.

What You’ll Do

• Lead coordinating and implementing program logistics to achieve impact
• Conduct research and coordinate relationships with vendors, making use of preferred relationships to ensure the selection of high-quality vendors
• Ensure supplier contracts are legally protective of both Amex GBT and client
• Lead program costs, identify cost savings strategies, review all invoices and report them to a reconciliation specialist to ensure accurate charges, and handle client\'s payment requirements as defined per program or account
• Determine program needs for on-line registration and assist event owners with communication to attendees, ensuring a user-friendly registration site that captures all vital data
• Handle logistics with venue staff, coordinate vendor performance, and act as a resource for event staff
• Conduct program debrief with client and provide full briefing report post event
• Develop service recovery plans for events and ensure improvement goals are achieved or exceeded
• Develop and maintain knowledge of technology and/or software solutions (Cvent)

What We’re Looking For

• Passionate about project management, meetings management and client management experience
• Experience working within budgets
• Strong prioritization skills
• Excellent written and verbal communication skills
• Flexibility to travel internationally and domestically up to 25% of the time
• 2-5 years managing pharmaceutical meetings
• Experience with ToV and healthcare compliance

Location

United States

The US national base salary range for this position is from $55,300.00 - $102,700.00. The national range provided includes the base salary that GBT expects to pay for the role. Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate’s relevant experience, skills, knowledge, and work location.

In addition to base salary, the anticipated range of which is posted above, this role is eligible for a discretionary annual bonus which rewards participants based on individual and/or company performance.

For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document.

Benefits

• Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.
• Travel perks provide a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
• Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
• We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
• And much more!

All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.

Further information regarding accommodations, privacy, and disclosures is available through our recruitment resources.

What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!

Learn more about our careers opportunities on our site.