Pharma CMO Program Manager

Boehringer Ingelheim; Columbus (OH); Hybrid; USD 120,000 - 155,000; Full time

Job summary

Boehringer Ingelheim is seeking an Operations Manager, 3 PM, to lead North American third-party production with CMOs, ensuring quality, timing, volume, and cost targets across contracts. This on-site role in Columbus, OH offers hybrid flexibility of 2–3 days on-site and cross-functional collaboration.

Responsibilities include steering launches and lifecycle projects with CMOs, driving improvements, and coordinating with Quality, SCM, and Sourcing to ensure contract compliance and clear BI

Qualifications

• Bachelor’s degree in Engineering, Business, or related field.
• Minimum 10 years in pharmaceutical or related industry.
• Minimum 5 years managing Contract Manufacturers and/or projects in a regulated environment.
• Excellent written and verbal English communication skills.
• Experience in a multi-cultural environment.

Responsibilities

• Ensure cross-functional alignment within BI and with each CMO to safeguard and control all processes required for receiving products from CMOs in terms of quality, time, volume and costs during the overall contract life cycle
• Resolves issues with CMO and decides when issues need to be escalated within BI management
• Drives continuous improvement at the CMO through target setting and performance management; coordinates input from Quality, SCM and Sourcing and provides regular feedback/feed-forward; acts as interface to CMO for optimization ideas
• Supports Sourcing & Finance in setting up supply contracts; monitors overall contract compliance
• Establishes and maintains close contact to relevant persons at CMOs, ensures seamless and proactive information flow and feedback and aligns processes between BI and CMO
• Actively manages launch or life cycle projects associated with the assigned CMOs
• Organizes projects, aligns activities and goals with internal BI stakeholders, sets project goals and timelines, and communicates progress and issues throughout the project life to internal BI stakeholders and the CMO
• Evaluates progress throughout the project against the project plan and BI needs and adjusts the project and elevates issues to BI management and the CMO management as needed

Skills

English proficiency

Communication skills

Interpersonal skills

Project management

Multicultural experience

Education

Bachelor's degree

Job description

As an employee of Boehringer Ingelheim, you will actively contribute to the discovery, development, and delivery of our products to our patients and customers. Our global presence provides opportunity for all employees to collaborate internationally, offering visibility and opportunity to directly contribute to the companies' success. We realize that our strength and competitive advantage lie with our people. We support our employees in several ways to foster a healthy working environment, meaningful work, mobility, networking, and work-life balance. Our competitive compensation and benefit programs reflect Boehringer Ingelheim's high regard for our employees.

The Operations Manager, 3 PM is responsible for active management of North American third-party production through Contract Manufacturing Organizations (CMOs) in a safe and compliant manner to secure products under relevant aspects of quality, time, quantity and prices. This includes managing launch and lifecycle projects associated with the CMOs, and ensuring contractual requirements, BI internal guidelines as well as pharmaceutical rules and existing legal rules are met.

This role is based on-site at our Columbus, OH location with hybrid flexibility of 2-3 days per week on-site.

Duties & Responsibilities

• Ensures a cross-functional alignment within BI and with each CMO to safeguard and control all processes required for receiving products from CMOs in terms of quality, time, volume and costs during the overall contract life cycle
• Resolves issues with CMO and decides when issues need to be escalated within BI management
• Drives continuous improvement at the CMO through target setting and performance management; coordinates input from Quality, Supply Chain Management (SCM) and Sourcing and provides regular feedback/feed-forward; acts as interface to CMO for optimization ideas
• Supports Sourcing & Finance in setting up supply contracts; monitors overall contract compliance
• Establishes and maintains close contact to relevant persons at CMOs, ensures seamless and proactive information flow and feedback and aligns processes between BI and CMO
• Actively manages launch or life cycle projects associated with the assigned CMOs
• Organizes projects, aligns activities and goals with internal BI stakeholders, sets project goals and timelines, and communicates progress and issues throughout the project life to internal BI stakeholders and the CMO
• Evaluates progress throughout the project against the project plan and BI needs and adjusts the project and elevates issues to BI management and the CMO management as needed

Communication

• Informs supervisor in proper manner about important or critical events
• Provides the primary communication to BI stakeholders regarding launch and lifecycle projects including targets, status and issues
• Involves cross functional colleagues actively and ensures alignment and communication flow as required to support the work at each CMO

Requirements

• Minimum of a Bachelor’s Degree (or equivalent). Degree specialization in Engineering, Business, or related field preferred
• Minimum of ten (10) years in pharmaceutical or related industry
• Minimum of five (5) years managing Contract Manufacturers and/or projects/programs in a regulated environment
• Proficiency in speaking, comprehending, reading and writing English is required
• Excellent oral and written communication skills and interpersonal skills
• Experience in multi-cultural environment is preferred
• Defines issues clearly, prioritizes activities and solves conflicts effectively
• Provides clear directions and targets; is receptive to new ideas which support improved approaches
• Deals effectively with resistance to change
• Promotes continuous improvement
• Successfully promotes autonomous work and provides clear feedback
• High customer orientation; demonstrates sense of urgency and efficiency

Eligibility Requirements

• Must be legally authorized to work in the United States without restriction
• Must be willing to take a drug test and post-offer physical (if required)
• Must be 18 years of age or older

Our Company

Boehringer Ingelheim is a biopharmaceutical company active in both human and animal health. As one of the industry's top investors in research and development, the company focuses on developing innovative therapies that can improve and extend lives in areas of high unmet medical need. Independent since its foundation in 1885, Boehringer takes a long-term perspective, embedding sustainability along the entire value chain. Our approximately 54,300 employees serve over 130 markets to build a healthier and more sustainable tomorrow. Learn more at www.boehringer-ingelheim.com.

Why Boehringer Ingelheim?

With us, you can develop your own path in a company with a culture that knows our differences are our strengths - and break new ground in the drive to make millions of lives better.

Here, your development is our priority. Supporting you to build a career as part of a workplace that is independent, authentic and bold, while tackling challenging work in a respectful and friendly environment where everyone is valued and welcomed.

Alongside, you have access to programs and groups that ensure your health and wellbeing are looked after - as we make major investments to drive global accessibility to healthcare. By being part of a team that is constantly innovating, you'll be helping to transform lives for generations.

Want to learn more? Visit https://www.boehringer-ingelheim.com