Pharm Tech

RURAL HEALTH SERVICES CONSORTIUM OF UPPER EAST TENNESSEE INC; Kingsport (TN); Presencial; USD 25.000 - 33.000; Jornada completa

Descripción de la vacante

RURAL HEALTH SERVICES CONSORTIUM OF UPPER EAST TENNESSEE INC in Kingsport, TN seeks a Pharmacy Technician to support pharmacist-led patient care. The role covers both retail and distribution functions, requiring professional conduct and high customer service standards.

The technician will retrieve medications, process prescriptions, assist with inventory, and handle third-party paperwork while maintaining patient confidentiality and accuracy. Prior Tennessee tech licensure is required.

Formación

• Graduated from an accredited pharmacy technician program or have two years of experience.
• Up-to-date Tennessee Certified Pharmacy Technician licensure.
• Ability to perform pharmacy tasks under pharmacist supervision and maintain patient confidentiality.

Responsabilidades

• Retrieves medications from the shelf, counts medications, and labels containers under the direct supervision of the pharmacist.
• Enters medication information and directions on patient profile into computerized database.
• Receives written prescriptions from patients and verifies information required on a prescription is complete.
• Answers the telephone and may take requests for a prescription refill from a patient.
• Performs cashier functions for payments received for medications.
• Assists in pharmacy inventory management procedures and handles third party paperwork.

Conocimientos

Customer service

Interpersonal skills

Attention to detail

Computer data entry

Verbal and written communication

Problem solving

Educación

Pharmacy technician program or 2 years experience

Tennessee Certified Pharmacy Technician licensure

Descripción del empleo

POSITION SUMMARYUnder the supervision of a pharmacist, performs routine tasks and assists the pharmacist in all areas that a non-pharmacist can perform. The technician will be expected to perform both retail and distribution pharmacy functions. The technician must be professional, always providing the highest level of customer service. Judgment and initiative are exercised within established procedures.(OPTIONAL)Age of PatientThe individual in the job provides direct patient care for what age of patient?Neonate-Toddler (0-3) __X__Pediatric (4 – 12) __X__Adolescent (13 – 20) __X__Adult (21 – 64) __X__Geriatric (65+) __X__PRIMARY ACCOUNTABILITIESAchieve ResultsDeliver quality care within health care practice areas as assigned. Ensure all pharmacy care is delivered in a manner that meets or exceeds our pharmacy goals and expectations for quality assurance standards and patient satisfaction.Ensures timely and accurate data.Operational ExcellenceEnsure all pharmacy practices are conducted consistent within current, relevant standards, as well as state and local laws and regulations, Bureau of Primary Health Care and related professional standards.Demonstrate competency in practice and knowledge of current standards of practice. Maintains credentials and performs current pharmacy practice expectations within established guidelines.Provides care in a manner that respects the patient’s rights and choices in a multi-cultural setting.RelationshipsDevelops and maintains favorable internal relationships, partnerships with co-workers, nursing staff, physicians and business office staff.Stewardship and ProfessionalismEnsure all actions, job performance, personal conduct and communications represent the organization in a highly professional manner at all times.Uphold and ensure compliance and attention to all corporate policies and procedures as well as the overall mission and values of the organization.PRIMARY TASKS & DUTIESRetrieves medications from the shelf, counts medications, and labels containers under the direct supervision of the pharmacist.Enters medication information and directions on patient profile into computerized database.Receives written prescriptions from patients and verifies that information required on a prescription is complete.Answers the telephone and may take requests for a prescription refill from a patient.Performs cashier functions for payments received for medications.May hand out prepared prescriptions under the supervision of the pharmacist.Orders and replaces stock in the pharmacy under supervision.Processes confidential information.Obtain information and complete all paperwork necessary for third party prescription processing and assist in handling third party rejections.Offers the patient an opportunity to speak with the pharmacist.Assist in pharmacy inventory management procedures, including maintaining medication invoice files of all medications, and a separate file of the original controlled substance invoice records.ESSENTIAL FUNCTIONS/ KEY COMPETENCIESDemonstrate a high level of skill at building relationships and customer service.Demonstrate interpersonal savvy and influence skills in managing difficult clients and patients.Demonstrate high degree of knowledge and competency in the practice of medicine and associated requirements.Requisite skills and ability to perform certain pharmacy tasks as assignedDemonstrate a high level of problem solving skill to better serve patients and staff.Strong attention to detail and accuracy.Ability to utilize computers for data entry and information retrieval.Excellent verbal and written communication skills.Ability to implement, and evaluate operational and administrative processes.Participates in training, assigned duties and meetings as required for Quality Improvement/Assurance Plan, PCMH, UDS, and NCQA accreditation.Other duties may be assigned.POSITION REQUIREMENTSEducationGraduated from an accredited pharmacy technician program or must have two years of experience.Holds an up to date certified pharmacy technician certification.Licensure in Tennessee as a Certified Pharmacy TechnicianExperienceDemonstrated success in working within the pharmacy arena, previous work experience preferred.Demonstrated success in managing difficult patient situations.Physical/ EnvironmentalFrequent invasive and non-invasive patient contact.Exposure to patient body fluids as well as exposure to hazardous or poisonous materials.Exposure to excessive heat or cold as required.Ability to react quickly to emergency situations.Handling or administering of narcotics.Ability to read and write to communicate orally and in writing with other individuals.Ability to lift and carry up to 50 lbs. without assistance and push and pull up to 250 lbs.Ability to sit in one place, stand, walk, squat, knell, reach, twist, crawl and bend throughout the shift.Ability to perform repetitive hand and wrist motion, as well as using hands for gripping and squeezing.Ability to use hands and feet together for repetitive coordinated motions.Good hand-eye coordination.