PHA - Afternoons

New Day Recovery; Niles (OH); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Health, dental and vision plans

Short-Term Disability

Life insurance $25,000

401(k) with matching

Paid Time Off (PTO)

Job summary

New Day Recovery in Northeast Ohio seeks a dedicated Patient Healthcare Associate to support patients through recovery. You will assist with self-administration of medication, monitor vitals, and maintain accurate medical records in a compassionate, non-judgmental environment.

Weekend 2p-10p shifts offer a chance to deliver high-quality care, engage with patients, and collaborate with detox nursing staff to ensure safety and treatment effectiveness.

Qualifications

• HIPAA/regulatory knowledge and confidentiality requirements in healthcare.
• Strong interpersonal communication and compassionate bedside manner.
• Excellent organizational and multitasking abilities.
• Ability to stay calm and exercise sound judgment under pressure.

Responsibilities

• Medication assistance: guide patients in self-administering medication and monitor responses.
• Vital sign monitoring: record BP, HR, temperature, O2 sat; act when needed.
• Patient interaction: provide empathetic, non-judgmental support during recovery.
• Documentation: accurately record patient data in EMR for care team communication.
• Crisis management: assist detox nursing staff to de-escalate crises and ensure safety.
• Light housekeeping: maintain clean, safe patient environment.
• Collaboration: work with detox nurses and healthcare professionals to support needs.
• Team meetings: participate in staff meetings and quality improvement discussions.

Skills

HIPAA knowledge

Interpersonal skills

Organizational skills

Calm under pressure

Education

High School Diploma or equivalent

Job description

About New Day Recovery

New Day Recovery, located in Northeast Ohio, is an inpatient drug and alcohol treatment center dedicated to offering compassionate, supportive care for individuals facing addiction. Our mission is to provide a safe and therapeutic environment for patients as they take the first steps toward a brighter, healthier future.

Position Summary

The Patient Healthcare Associate (PHA), plays a vital role in supporting patients through their recovery journey. PHAs assist with self-administration of medication and monitor patients experiencing symptoms of substance withdrawal. They ensure the well-being of patients through vital sign checks, crisis intervention, and maintaining accurate medical records.

This role requires a compassionate and composed individual capable of providing both physical and emotional support to patients as they work through challenging periods of recovery.

Hours

Join our team for the weekend shifts, working 2p - 10p to provide care and support when it’s needed most. This position is ideal for someone who prefers later hours and can deliver compassionate, high-quality service throughout the afternoon and evening.

Key Responsibilities

• Medication Assistance: Guide patients in self-administering medication and monitor their responses to ensure proper adherence and timely intervention if needed.
• Vital Sign Monitoring: Accurately measure and document patient vital signs, including blood pressure, heart rate, temperature, and oxygen saturation, and take action as necessary if values fall outside of established parameters.
• Patient Interaction: Engage with patients in a non-judgmental, empathetic manner, offering emotional support and encouragement during their stay.
• Documentation: Record patient information accurately in electronic medical records, ensuring seamless communication of critical data within the care team.
• Crisis Management: Under the guidance of the detox nursing staff, assist in de-escalating potential crisis situations and ensure patient and staff safety.
• Light Housekeeping: Maintain a clean, organized environment that promotes patient safety and comfort.
• Collaboration: Work closely with the detox nursing team and other healthcare professionals to support patient needs and ensure high-quality care.
• Team Meetings: Participate in regular staff meetings and contribute to continuous improvement discussions.

Qualifications

• Education: High School Diploma or equivalent required.
• Experience: Experience working in the medical field as an STNA or nurse’s aide preferred.
• Certification: CPR/First Aid certification required, with training in Narcan administration.
• Skills:
  • Knowledge of HIPAA regulations and confidentiality requirements in healthcare.
  • Strong interpersonal skills, with the ability to communicate effectively and compassionately.
  • Excellent organizational and multitasking abilities.
  • Ability to stay calm and exercise sound judgment under pressure.

BENEFITS

• Health, dental and vision plans
• Optional Short-Term Disability
• 100% company paid life insurance plan of $25,000 (with supplemental available).
• 401(k) with above average matching after one year of employment.
• Paid Time Off (PTO) begins accruing immediately upon first day of work.
• 6 paid holidays

We are an approved site for the STAR Loan Repayment Program. Eligible employees may qualify to apply; eligibility and awards are determined by HRSA.

EOE / DFWP