PH Outreach Worker - 04338

Virginia AG; Virginia; On-site; USD 32,000 - 34,000; Full time

Job summary

Virginia Department of Health seeks a PH Outreach Worker based at the Cumberland Plateau Health District, serving as a Resource Mother to pregnant and parenting teens and families through infant’s first birthday. Duties include health education, connecting clients with care, and coordinating transportation and resources to meet basic needs.

The role requires following protocols, providing supportive services, and collaborating with schools and community partners to improve health outcomes in the

Qualifications

• Follow protocols and instructions from licensed providers to assist medical and nursing staff.
• Perform administrative tasks such as answering phones, scheduling, filing records, and general office coverage.
• Communicate effectively with clients and assist them with paperwork.
• Maintain accurate patient records, files, and logs, and prepare client education materials.
• Interact professionally with clients to address inquiries and provide support.

Responsibilities

• Provide health education to pregnant teens and families throughout pregnancy and through infant's first birthday.
• Assist teens in accessing healthcare, community programs, and educational opportunities to meet basic needs.
• Coordinate transportation and basic baby-care item support on a case-by-case basis.
• Collaborate with schools, healthcare providers, and community organizations to support clients.
• Secure patient history and explain routine health assessments and processes.

Skills

Technical support

Administrative skills

Communication skills

Organization and attention to detail

Customer service skills

Job description

Title: PH Outreach Worker - 04338

State Role Title: Direct Service Associate II

Hiring Range: $31,579 - $34,000

Pay Band: 2

Agency: Virginia Department of Health

Location: CUMB PLATEAU HQ

Agency Website: https://www.vdh.virginia.gov/

Recruitment Type: General Public - G

Job Duties

The Cumberland Plateau Health District is seeking a Public Health Outreach Worker (PHOW) position that will be based at the Russell County Health Department and will serve the district as a Resource Mother. The PHOW will work with pregnant and parenting teenagers, and their families, throughout pregnancy and through infant's first birthday to improve health outcomes. Routine duties include providing education about how to have a healthy pregnancy and healthy baby; assisting Teen Moms with accessing healthcare, community programs, and educational opportunities to meet basic needs. Limited assistance with some baby care items and transportation on a case-by-case basis. This position will work closely with schools, healthcare providers, and community resource organizations to make a plan to support client through infant's first birthday.

The PH Outreach Worker facilitates service delivery to clients in a health district or other direct service work unit. Duties typically associated with overall service delivery are well defined, to include securing patient history, providing basic health education, explaining various routine assessments, diagnostic and treatment processes as well as identifying other social or financial service providers to contact for assistance. May provide language interpretation to staff and clients. May provide transportation for clients or complete general administrative tasks such as keyboarding, filing, and reception.

This is a restricted position, which is solely funded by the TANF grant for a one-year period ending June 30th each year. The availability of funding is scheduled for review annually and periodically thereafter. Employment is contingent on the continued availability of the grant or non-general funds.

Minimum Qualifications

• Technical Support Skills: Ability to follow protocols and instructions from licensed providers to provide technical support to medical and nursing staff.
• Administrative Skills: Proficiency in administrative tasks such as answering phones, scheduling appointments, filing records, and providing general office coverage.
• Communication Skills: Ability to communicate effectively, including assisting clients with completing paperwork.
• Organization and Attention to Detail: Ability to maintain accurate patient records, files, and logs, and to prepare client education materials and packets.
• Customer Service Skills: Strong interpersonal skills to interact with clients, provide support, and address inquiries professionally and courteously.

Additional Considerations

• Familiarity with basic clinical tasks such as taking patient measurements (temperature, pulse, blood pressure, height, weight)

Contact Information

Name: Karen Crutchfield

Phone: Not Provided

Email: [e-mail]

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.