Ph.D. Research Data Scientist, GenAI

AIG PC Global Services, Inc.; Atlanta (GA); On-site; USD 150,000 - 210,000; Full time

Benefits offered by this job

Total Rewards Program

Volunteer Time Off

Matching Grants Program

ERGs

Job summary

AIG PC Global Services, Inc. is building a groundbreaking GenAI team to explore how AI can transform insurance and risk management. You will lead research, design architectures, and collaborate with engineering and product to deliver scalable GenAI solutions.

PhD with 2+ years industry experience required. You will deploy agentic AI frameworks (CrewAI, Claude Agent SDK, LangChain), shape strategy, publish insights, and work with stakeholders across underwriting, operations, and customer service.

Qualifications

• Ph.D. with 2+ years industry experience.
• Experience deploying Agentic AI frameworks in production.
• Strong ML, deep learning and GenAI hands-on skills.

Responsibilities

• GenAI research and application across LLMs and multimodal models.
• Agentic system design and optimization for enterprise scale.
• Define and drive long-term GenAI research strategy and milestones.
• Collaborate with engineering, product and business teams; translate research findings.
• Contribute to knowledge base and public publications.

Skills

GenAI research

Agentic AI

ML & DL

LangChain

CrewAI

Claude Agent SDK

RLHF

RAG

Data processing

Education

Ph.D. with 2+ years industry

Tools

CrewAI

Claude Agent SDK

LangChain

MCP servers

Job description

Be part of something groundbreaking At AIG, we are making long-term investments in a brand-new, innovative Generative AI team, designed to explore new possibilities for how artificial intelligence can be applied in insurance and beyond, and we need your help. With the support and investment needed to explore new frontiers in generative AI, you’ll be working alongside talented colleagues, innovating and leading projects that will transform how we manage risk and serve our customers. This team is central to our vision of the future and the core of our business offering. We will incorporate best-in-class engineering and product management principles, and your guidance and collaboration will be critical to its success. To rapidly advance and innovate, we need your skills and expertise to build and scale world‑class products. If you’re excited by the opportunity to create meaningful impact, we’d love to hear from you.

Who we are

AIG is a leading global insurance organization providing a wide range of property casualty insurance and other financial services. We provide world‑class products and expertise to businesses and individuals in approximately 190 countries and jurisdictions. At AIG, we’re reshaping how the world manages risk, and we’re inviting you to be a key part of that transformation.

How you will create impact

This role is critical to innovation team in AICOE. Through this initiative, we are building a strategic capability to Implement Advanced AI Techniques, including RAG, Knowledge Graph, Agentic design, POC and Model Context Protocol MCP with evaluators to ensure reliability and performance. This role is critical to contribute to the invention in AIG GenAI’s projects and AIG’s Intelligent property, which keeps AIG leading the insurance industry in Gen AI area.

Your responsibilities include

• GenAI research and application: Stay up to date with the latest advancements in GenAI and apply this knowledge to develop innovative solutions that drive member and business value. This includes designing and implementing novel architectures, algorithms, and techniques for LLMs, multi‑modal models, and other GenAI applications. Be accountable for high‑quality data science solutions with respect to accuracy, coverage, scalability, stability, and business adoption
• Agentic system development and optimization: Design and build enterprise level Agentic solution, including data processing and curation, to mitigate biases and ensure high‑quality datasets for optimized model performance. Influence efficient Agentic architecture design for optimal performance, efficiency, and scalability
• Research strategy and direction: Define and drive the long‑term research vision and strategy for GenAI in the organization, aligning with business objectives and goals. This includes identifying key research areas, setting ambitious goals, and developing achievable milestones. Take ownership of algorithms and drive enhancements/optimizations based on business requirements with proper documentation and code‑re‑usability
• Collaboration and communication: Effectively collaborate with and communicate complex research concepts to cross‑functional teams, including engineering, product, and business stakeholders. This includes distilling research findings into actionable insights, providing technical guidance, and influencing the adoption of GenAI solutions
• GenAI thought leader: Advance expertise in GenAI through continuous learning, attending conferences, and engaging with the broader research community. Contribute to the team's knowledge base and advance the field through publications, presentations, and sharing of insights and expertise

What is needed to be successful

• Ph.D. with 2+ years’ industry experience
• Design and deploy Agentic AI solutions to automate complex business workflows, enhance decision‑making, and improve customer and employee experiences. Translate research in agentic AI, reinforcement learning, and reasoning into practical solutions that support underwriting, Operation, claims automation, customer servicing, and risk assessment
• Experience implementing Agentic AI frameworks, such as CrewAI, Claude Agent sdk and LangChain, to build autonomous systems in production settings
• Strong ML, Deep Learning and Gen AI hand‑on and scientific research skills
• Have produced novel research related to agentic design and implementation
• Experience in designing and implementing Model Context Protocol (MCP) servers to enable seamless integration between AI agents, enterprise systems, and external tools
• Specialized expertise in other topics like fine‑tuning, RLHF, RAG and Knowledge graph etc.
• Experience in designing and implementing Model Context Protocol (MCP) servers to enable seamless integration between AI agents, enterprise systems, and external tools
• Knowledge of Palantir platforms will be plus Ph.D. Publication with GenAI and/or Agentic is a plus
• Are passionate about getting your work into the hands of real users and - more broadly - democratizing access to modern AI technology
• Are motivated by working on Gen AI research that - contrary to the general trend in the field - will be disclosed to the public. Strong communication skills and a desire to work on a small, fast‑paced team

Veterans are encouraged to apply. #LI-RG2 #LI-AIG #AI #GenAI #artificialintelligence #DataScience #BigData

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Welcome to a culture of inclusion

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to [e-mail].

Functional Area: DT - Data

AIG PC Global Services, Inc. As a global risk leader with deep industry expertise and innovative solutions to smartly manage risk, AIG enables our clients’ growth in ways they never thought possible.

We also do the same for our colleagues, because we know our people are our greatest strength – the source of every insight, every idea and every innovation. When we’re working as one team to do what’s right for our colleagues and our communities, we can achieve excellence together. We encourage colleagues to give back to the causes they care most about, supporting these efforts through our Volunteer Time Off and Matching Grants Programs.

Additional information about AIG can be found at www.aig.com | YouTube | Instagram| LinkedIn.