PGIM Fixed Income: Vice President, Insurance Client Management

TOIGO Foundation; Newark, Hartford (NJ, CT); On-site; USD 170,000 - 190,000; Full time

Job summary

An established industry player is seeking a motivated individual to join their dynamic team as a Vice President and Senior Insurance Client Manager. This role involves managing relationships with North American insurance clients, ensuring high levels of client satisfaction, and identifying growth opportunities. The ideal candidate will leverage their extensive experience in client service and fixed income markets to advocate for clients while balancing company interests. Join a collaborative environment focused on respect and innovation, where your contributions will shape the future of financial services and make a meaningful impact on clients' lives.

Qualifications

• 8+ years in institutional client service, especially in insurance.
• Strong knowledge of investment processes and fixed income.

Responsibilities

• Lead and manage relationships with insurance clients for retention.
• Coordinate client meetings and oversee day-to-day servicing.

Skills

Client Relationship Management

Fixed Income Market Knowledge

Communication Skills

Teamwork

Financial Acumen

Attention to Detail

Education

Bachelor’s Degree

CFA or MBA

Tools

Salesforce

Job description

A GLOBAL FIRM WITH A DIVERSE & INCLUSIVE CULTURE

As the Global Asset Management business of Prudential, we’re always looking for ways to improve financial services. We’re passionate about making a meaningful impact - touching the lives of millions and solving financial challenges in an ever-changing world.

We also believe talent is key to achieving our vision and are intentional about building a culture on respect and collaboration. When you join PGIM, you’ll unlock a motivating and impactful career – all while growing your skills and advancing your profession at one of the world’s leading global asset managers!

If you’re not afraid to think differently and challenge the status quo, come and be a part of a dedicated team that’s investing in your future by shaping tomorrow today.

What you will do

We are looking for a motivated and bright individual like you to fulfill a unique opportunity within our dynamic environment. We are looking to showcase your success through initiative, ownership, analysis, communication, and teamwork. Your curiosity about emerging trends and practices will stimulate brainstorming discussions with a group of like-minded professionals. This is a terrific opportunity to make a big impact in our organization.

PGIM Fixed Income has affirmed the third-party insurance business to be a strategic growth priority of the firm. The firm has had tremendous success in growing the business and we are now seeking an experienced professional with strong client relationship management and service skills, fixed income market knowledge and experience within the insurance asset management industry to serve as Vice President and Senior Insurance Client Manager on our Insurance Client Advisory Team. This role will be based in Newark, NJ office.

The focus of the position will be to service PGIM Fixed Income’s North American insurance clients. The Insurance Client Advisory team will help meet the client service needs of a rapidly growing insurance institutional business. Through direct in-person client meetings, phone, and email contact, and leveraging the broad resources of the firm, the senior insurance client manager will be fully responsible for maintaining and nurturing these relationships. The goals are to retain client assets, strategically identify cross–selling opportunities to grow client assets and to ensure the highest level of client satisfaction such that clients would recommend the firm to others. The successful candidate will be able to appropriately balance the delicate task of being a strong advocate on behalf of the client while ensuring that the company’s interests are also met.

What you can expect

• Serve as Lead Relationship Manager for certain existing insurance clients, with minimal direction subsequent to a reasonable transition period
• Proactively manage and develop relationships with clients with the primary goal of client retention, overseeing all aspects of day-to-day servicing of these critical relationships
• Primary client contact for insurance clients for ongoing investment related activities, including ad hoc questions and access to broader platform
• Work directly with CIOs, senior investments staff, and day-to-day client contacts
• Understand and have the ability to discuss and drive conversations on the nuances of insurance clients, guideline sensitives, book yield, gain/loss consequences and RBC implications
• Manage, lead and train a team of junior client managers supporting the senior client managers
• Coordination of, and active participant in client meetings, including portfolio reviews, Investment Committee meetings, and Strategic Client Annual Reviews (scheduling, attending, notes, follow ups)
• Working with our dedicated onboarding team, play an active role in the on-boarding of new clients and the on-boarding of new accounts from existing clients
• Coordinate with investment teams, client service and other stakeholders to ensure the client’s needs are being met, requests are being addressed on a timely basis, and the team is thinking and acting proactively
• Strong knowledge of the investment process for product strategies across asset class coupled with the ability to speak intelligently about the capital markets and the impact it may have on client portfolios
• Maintain client information including Salesforce data, relationship plans, client briefing notes (as needed)
• Attend relevant Investment Team meetings to ensure incumbent is current on the key investment strategies
• Drive efficiency in carrying out the client service role by utilizing the various systems and tools available
• Travel as needed to client locations for portfolio or relationship reviews or events
• Give direction to junior team members while providing opportunities for their development

What you will bring

• At least 8 years of experience in institutional client service, including over 6 years in the insurance sector.
• Experience in successfully servicing insurance clients, with a demonstrated knowledge of industry-specific needs, constraints, and opportunities for insurance company CIOs, including familiarity with how to use actuarial output, meet accounting treatment objectives, optimize total return subject to book yield, RBC, and / or duration targets.
• Ideally experience working with Life Insurers and Reinsurers regarding fixed income portfolio management
• Experience working with investment teams to deliver bespoke solutions to insurance companies
• Ability to serve as PGIM Fixed Income’s senior representative in meetings with insurance company CIOs and their teams, with gravitas, knowledge and a solutions-orientation commensurate with this role
• Strong financial acumen, technical knowledge and understanding of Fixed Income
• Excellent client/internal stakeholder management skills
• Established insurance industry contacts and a proven track record of cultivating consultative relationships
• Excellent interpersonal skills and written skills, and an ability to explain relatively involved concepts in a clear and concise manner
• Attention to details and processes
• Highly motivated team player with a collaborative mindset and strong interest in building a business in a complex and performance-oriented environment
• Understanding of firm products and services, as well as the role of consultants and institutional investors
• Series 7 and 63 required within 6 months of being hired
• Bachelor’s Degree
• Willingness to travel up to 10% as needed.

What will set you apart?

• Experience in portfolio management, risk management, or credit analysis
• CFA and/or MBA

*PGIM welcomes all applicants, even if you don't meet every requirement. If your skills align with the role, we encourage you to apply.

Note: Prudential is required by state specific laws to include the salary range for this role when hiring a resident in applicable locations. The annual base salary range for this role is from $170,000 to $190,000. Specific pricing for the role may vary within the above range based on many factors including geographic location, candidate experience, and skills.

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About PGIM Fixed Income

PGIM Fixed Income is a global asset manager offering active solutions across all fixed income markets. With approximately 1000 employees and $859Bn assets under management, the company has offices in Newark, London, Letterkenny, Amsterdam, Munich, Zurich, Tokyo, Hong Kong, and Singapore. Our business climate is a safe inclusive environment, centered around mutual respect, intellectual honesty, transparency, and teamwork. Our leaders are focused on talent & culture; dedicated to fostering growth & development at all levels to develop the industry leaders of tomorrow.