PFS Coordinator

Fred Hutchinson Cancer Center (Fred Hutch); Seattle (WA); On-site; USD 36,000 - 52,000; Full time

Job summary

Fred Hutchinson Cancer Center is a leading nonprofit research and cancer care organization based in Seattle, WA. The PFS Coordinator role focuses on coordinating insurance benefits, approvals, and billing-related communications for patients and departments.

The position requires attention to detail, strong communication skills, and the ability to navigate complex financial and medical information. It offers on-site work with comprehensive benefits and the opportunity to support patients through

Qualifications

• High School Diploma or equivalent.
• 2-3 years; prefer experience with Electronic Medical Records, insurance company billing requirements, oncology financial clearance, MS Office Suite
• Ability to summarize and explain complex concepts.
• Ability to empathize with patients and their families and have difficult conversations regarding financial matters.
• Proficient with email software systems.
• Ability to work in a fast paced, complex environment.
• Ability to multi-task, prioritize and problem solve.
• Knowledge of CPT, ICD-10 and medical terminology

Responsibilities

• Obtains benefits and secures insurance approvals.
• Coordinates the resolution of insurance issues with other departments.
• Notifies and documents approvals for other departments and partner organizations.
• Answers insurance related questions from patients, schedulers, providers, and partner organizations.
• Address patient complaints and elevate as needed.
• Identifies potential risk issues and notifies supervisor or manager.

Skills

Empathize with patients

Summarize complex concepts

Proficient with email software

Work in fast paced environment

Multi-task & prioritize

Education

High School Diploma or equivalent

Tools

MS Office Suite

Electronic Medical Records

Job description

PFS Coordinator

Job ID: 32282

Type: Regular Full-Time

Location: US-WA-Seattle

Category: Accounting and Finance

Overview

Fred Hutchinson Cancer Center is an independent, nonprofit organization providing adult cancer treatment and groundbreaking research focused on cancer and infectious diseases. Based in Seattle, Fred Hutch is the only National Cancer Institute-designated cancer center in Washington.

With a track record of global leadership in bone marrow transplantation, HIV/AIDS prevention, immunotherapy and COVID-19 vaccines, Fred Hutch has earned a reputation as one of the world’s leading cancer, infectious disease and biomedical research centers. Fred Hutch operates eight clinical care sites that provide medical oncology, infusion, radiation, proton therapy and related services, and network affiliations with hospitals in five states. Together, our fully integrated research and clinical care teams seek to discover new cures to the world’s deadliest diseases and make life beyond cancer a reality.

At Fred Hutch we value collaboration, compassion, determination, excellence, innovation, integrity and respect. Our mission is directly tied to the humanity, dignity and inherent value of each employee, patient, community member and supporter. Our commitment to learning across our differences and similarities make us stronger. We seek employees who bring different and innovative ways of seeing the world and solving problems.

The Financial Coordinator ensures that all authorizations/certifications requirements are completed in accordance with the payer’s criteria, in a timely manner, prior to services being rendered. Works with insurance companies on behalf of patients to determine coverage and benefit limits.

Responsibilities

• Obtains benefits and secures insurance approvals.
• Coordinates the resolution of insurance issues with other departments.
• Notifies and documents approvals for other departments and partner organizations.
• Answers insurance related questions from patients, schedulers, providers, and partner organizations.
• Address patient complaints and elevate as needed.
• Identifies potential risk issues and notifies supervisor or manager.

Qualifications

Required:

• High School Diploma or equivalent
• 2-3 years; prefer experience with Electronic Medical Records, insurance company billing requirements, oncology financial clearance, MS Office Suite
• Ability to summarize and explain complex concepts.
• Ability to empathize with patients and their families and have difficult conversations regarding financial matters.
• Proficient with email software systems.
• Ability to work in a fast paced, complex environment.
• Ability to multi-task, prioritize and problem solve.

Preferred:

• Knowledge of CPT, ICD-10 and medical terminology

The hourly pay range for this position is from $26.36 to $37.54 and pay offered will be based on experience and qualifications. Although Fred Hutch is not sponsoring most H-1B visas at this time, candidates who already hold an H-1B sponsored by another organization and are currently in the U.S. may be eligible for this position.

Most Fred Hutch jobs require some on-campus work. However, there may be flexibility for certain positions.

Fred Hutchinson Cancer Center offers employees a comprehensive benefits package designed to enhance health, well-being, and financial security. Benefits include medical/vision, dental, flexible spending accounts, life, disability, retirement, family life support, employee assistance program, onsite health clinic, tuition reimbursement, paid vacation (12-22 days per year), paid sick leave (12-25 days per year), paid holidays (13 days per year), paid parental leave (up to 4 weeks).

Additional Information

We are proud to be an Equal Employment Opportunity (EEO) and Vietnam Era Veterans Readjustment Assistance Act (VEVRAA) Employer. We do not discriminate on the basis of race, color, religion, creed, ancestry, national origin, sex, age, disability (physical or mental), marital or veteran status, genetic information, sexual orientation, gender identity, political ideology, or membership in any other legally protected class. We desire priority referrals of protected veterans. If due to a disability you need assistance/and or a reasonable accommodation during the application or recruiting process, please send a request to Human Resources at [e-mail] or by calling 206-667-4700.