Pet Wellness Advocate & Clinic Advisor

Petco; Mesa (AZ); On-site; USD 32,000 - 42,000; Full time

Job summary

Petco is seeking a Vetco Customer Service Team member who will support clinics by greeting pet parents, assisting veterinarians, and traveling to assigned locations to deliver services. You will provide exceptional customer service and product recommendations while staying adaptable in a travel-forward role.

Ideal candidates love dogs and cats, are team players, eager to learn, and capable of representing Petco with professionalism across multiple clinics within the market.

Qualifications

• Must love dogs and cats—and people too.
• Team player who supports the team in every way.
• Provide exceptional customer service and thoughtful recommendations.
• Willing to travel to Vetco clinic locations within the market.
• Flexible and eager to learn in a changing environment.

Responsibilities

• Greet pet parents and assist veterinarians to deliver Vetco services.
• Travel to assigned Petco clinic locations for daily operations.
• Provide outstanding customer service and product/service recommendations.
• Contribute to a positive, collaborative clinic team environment.
• Maintain professionalism and adaptability in dynamic settings.

Skills

Customer service

Teamwork

Adaptability

Learning mindset

Travel readiness

Communication

Job description

Petco is seeking a Vetco Customer Service Team member who will support clinics by greeting pet parents, assisting veterinarians, and traveling to assigned locations to deliver services. You will provide exceptional customer service and product recommendations while staying adaptable in a travel-forward role.

Ideal candidates love dogs and cats, are team players, eager to learn, and capable of representing Petco with professionalism across multiple clinics within the market.