Pet Therapy Program Coordinator

Children's Hospital of Philadelphia; Philadelphia (Philadelphia County); On-site; USD 45,000 - 65,000; Full time

Job summary

Children's Hospital of Philadelphia is seeking a Pet Therapy Program Coordinator responsible for managing day-to-day activities, coordinating volunteers, and improving therapy services. Ideal candidates will have experience in volunteer management and a background in psychology or animal behavior. Join a dynamic team focused on enhancing patient care through innovative therapy programs.

Benefits

Comprehensive benefits package

Opportunity for professional development

Qualifications

• At least 2 years in volunteer management or human relations.
• Familiarity with therapy dog programs required.
• Child Development knowledge preferred.

Responsibilities

• Coordinate day-to-day activities of the Pet Therapy Program.
• Recruit and manage pet therapy volunteers.
• Collaborate with other departments for program goals.

Skills

Volunteer Management

Communication

Organizational Skills

Collaboration

Training

Education

Associate's Degree in Psychology or related field

Bachelor's Degree in Psychology or related field

Job description

Seeking Breakthrough Makers

Children’s Hospital of Philadelphia (CHOP) offers countless ways to change lives. Our diverse community of more than 20,000 Breakthrough Makers will inspire you to pursue passions, develop expertise, and drive innovation.

At CHOP, your experience is valued; your voice is heard; and your contributions make a difference for patients and families. Join us as we build on our promise to advance pediatric care—and your career.

CHOP’s Commitment to Diversity, Equity, and Inclusion

CHOP is committed to building an inclusive culture where employees feel a sense of belonging, connection, and community within their workplace. We are a team dedicated to fostering an environment that allows for all to be their authentic selves. We are focused on attracting, cultivating, and retaining talent who can help us deliver on our mission to be a world leader in the advancement of healthcare for children. We strongly encourage candidates of all races, colors, ethnicities, religions, perspectives, sexes, backgrounds, and lived experiences to apply.

A Brief Overview
Responsible for the coordination of the Gerald B. Shreiber Pet Therapy Program. This includes coordination of the day-to-day activities, maintenance of records, and scheduling, coordination, and mentoring of pet therapy volunteers. The pet therapy coordinator will assist in developing new strategies and ongoing improvement processes to provide a robust, safe and therapeutic service to patients, families, and staff.

What you will do

• Program Coordination:
• Assists with marketing program to patients, community and local/national pet therapy organizations through networking and use of organizational resources.
• Assists with developing and implementing recognition opportunities and/or events as an effort to recruit and retain competent pet therapy volunteers.
• Partners with other CHOP departments to further the goals of the Gerald B. Shreiber Pet Therapy Program
• Serves as a contact for identified departments and/or programs to assure appropriate volunteer support.
• Assists with fulfilling patient/family or staff requests, and coordination of schedules for pet therapy visits and/or appearances.
• Assists with entering volunteers’ visits into patients’ medical records.
• Collaborates with Development, Marketing, and Public Relations departments, as necessary.
• Recruitment of competent pet therapy volunteers.
• Reviews all pet therapy applications and completes applicant interviews.
• Liaises with Compliance coordinator to ensure applicants’ requirements are met
• Maintains records to ensure initial and annual volunteer requirements are met.
• Performs shadowing/training visits under the guidance of the Pet Therapy Manager with active pet therapy volunteers.
• Assists in training of new pet therapy volunteers
• Assists in coordination of dogs’ photoshoots for marketing materials
• Provides ongoing support, coaching, and supervision to all pet therapy volunteers.
• Canine Coordination:
• Assists manager in assessing animal’s behavior prior to acceptance into the program and during future pet therapy visits.
• Collaborates with the Veterinary Hospital of the University of Pennsylvania to facilitate initial and ongoing medical and behavioral assessments of all canine volunteers.
• Periodically shadows pet therapy volunteer teams to ensure compliance with established policies and procedures.
• Maintains records for canine to ensure initial and annual requirements are met.
• Verifies insurance coverage of volunteer team and ensures certification requirements are maintained.
• Promotes the program at therapy dog evaluations, when dogs are at the initial testing phase
• Quality/Process Improvement:
• Monitors and maintains daily pet therapy log for Infection Control tracking purposes.
• Tracks and utilizes volunteer metrics (including but not limited to: number of patient visits, percentage of therapeutic goals identified & met, volunteer satisfaction and attrition scores) to achieve expected results.

Education Qualifications

• Associate's Degree Psychology, animal behavior, health, or behavior related field - Required
• Bachelor's Degree Psychology, animal behavior, health, or behavior related field - Preferred

Experience Qualifications

• At least two (2) years High proficiency in volunteer management or human relations skills - Required and
• Familiarity with therapy dog programs and its benefits - Required and
• Experience as a pet therapy volunteer - Preferred
• Child Development knowledge and experience working with children of all ages - Preferred
• Experience volunteering or working in a pediatric healthcare environment - Preferred

Skills and Abilities

• Strong knowledge of infant, child, and adolescent growth and development. (Required proficiency)
• Strong knowledge of therapeutic play and coping facilitation techniques. (Required proficiency)
• Experience working with children and adolescents strongly preferred. (Required proficiency)
• Applicant must possess the ability to think and work independently, strategically, and analytically. (Required proficiency)
• Must have excellent communication in all forms, and platform/presentation skills. (Required proficiency)
• Possess high level of organizational skills and ability to work in a complex environment.. (Required proficiency)
• Works collaboratively and in a positive manner with others. (Required proficiency)
• Ability to train and supervise volunteers. (Required proficiency)
• Performs work according to CHOP policies and procedures, professional standards of care, and applicable laws. (Required proficiency)
• Ability to set goals and judge results in accordance with the highest standards. (Required proficiency)
• Provide care with sensitivity and respect. (Required proficiency)
• Promote teamwork to achieve CHOP's mission. (Required proficiency)
• Understand and exceed customer expectations. (Required proficiency)

To carry out its mission, CHOP is committed to supporting the health of our patients, families, workforce, and global community. As a condition of employment, professionals working onsite - at any CHOP location, for any portion of time - must be vaccinated for COVID-19. Learn more.

EEO / VEVRAA Federal Contractor | Tobacco Statement

Salary ranges are shown for full-time jobs. If you're working part-time, your pay will be adjusted accordingly.

-------------------

At CHOP, we are committed to fair and transparent pay practices. Factors such as skills and experience could result in an offer above the salary range noted in this job posting. Click here for more information regarding CHOP's Compensation and Benefits.

About the company

The Children's Hospital of Philadelphia is a children's hospital in Philadelphia, Pennsylvania, with its primary campus located in the University City neighborhood of West Philadelphia in the campus of the University of Pennsylvania.

Notice

Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at [e-mail] or 407-000-0000.

Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.

An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report . NYC applicants may request an alternative process or accommodation at [e-mail] or 407-000-0000.