Pet Store Sales Pro - Growth, Benefits & Impact

PetSmart; Johnson City (TN); On-site; USD 28,000 - 35,000; Full time

Benefits offered by this job

Health & Wellness Benefits

401k Plan with company match

Paid Time off

Associate discounts

Tuition Assistance

Career pathing

Development opportunities

Job summary

PetSmart in Johnson City, TN, is seeking a dedicated Retail Sales Associate to engage with pet parents and deliver outstanding service. In this role, you will uphold the company’s vision while ensuring a clean and safe environment for both pets and customers.

Your responsibilities will include managing online orders, maintaining store cleanliness, and administering care to pets. A commitment to customer interaction and a flexible schedule is required. This position offers health and wellness benefits and opportunities for growth.

Responsibilities

• Responsible for the pet parent experience and outcomes conducted in person, over the phone, at the sales register and online.
• Greets pet parents and answers their questions throughout the store.
• Prepares online orders for pick-up in store and ensures a smooth, positive, pick-up experience.
• Responsible for the pet healthcare of store owned pets, which includes feeding, watering and cleaning all pet habitats.
• Maintains total store cleanliness standards.
• Supports the store with weekly price changes and monthly promotional pricing.
• Stages and sorts new product to match sales floor planners.
• Faces, fills, and recovers products to meet sales floor standards.
• Recommends, informs, and sells merchandise, services and live pets.
• Promotes special events such as adoption weekends.
• Ensures a safe environment for our associates and pets.
• Identifies sick/injured pets and transports to the vet as needed.
• Participates in our culture of Belonging and Recognition.

Skills

Strong written and verbal communication skills

Flexibility in schedule

Ability to react under pressure

Job description

PetSmart in Johnson City, TN, is seeking a dedicated Retail Sales Associate to engage with pet parents and deliver outstanding service. In this role, you will uphold the company’s vision while ensuring a clean and safe environment for both pets and customers.

Your responsibilities will include managing online orders, maintaining store cleanliness, and administering care to pets. A commitment to customer interaction and a flexible schedule is required. This position offers health and wellness benefits and opportunities for growth.