Pet Store Sales Consultant — Learn & Grow

Pet Food Express; Los Angeles (CA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Career growth

Continued learning

Employee discount

Life insurance

Pet insurance

EAP benefits

401k with match

Referral bonuses

Pet-friendly workplace

Community events

Job summary

Pet Food Express is seeking enthusiastic Sales Consultants to join our Los Angeles stores. You will engage with two-legged and four-legged customers, recommend products, and provide a friendly checkout experience while upholding our high standards of customer service.

We value potential over experience and welcome those who love pets, enjoy helping people, and want to grow within a supportive team. Flexible scheduling, weekend availability, and opportunities for advancement are part of the role.

Qualifications

• We value potential over experience.
• Previous retail experience and pet experience is preferred.
• A passion for pets and a desire to help pet parents find the best solutions.
• A sales-driven attitude with desire to exceed goals.
• A warm and welcoming personality with strong customer service mindset.
• Eagerness to learn and to participate in daily educational activities.
• Dependable and reliable with strong attendance and punctuality.
• Ability to work a flexible schedule to meet the needs of the business, including weekends, evenings, and holidays.
• Must be able to lift, move and carry up to 35 pounds while using the appropriate lifting techniques and following all safety rules.
• Ability to climb and balance using a ladder and/or step stool.
• Ability to continuously stand, walk, bend, stretch and engage in repetitive motions throughout shift.

Responsibilities

• Proactively approach and engage with our two-legged and four-legged customers.
• Ask questions to understand customer needs and build lasting relationships.
• Use the Pet Food Express Whole Life Approach to provide tailored recommendations that help customers live their best possible lives with their pets.
• Participate in daily training and continuous educational programs to enhance your product knowledge and sales skills.
• Stay up-to-date about new products, promotions, and the pet community.
• Educate customers on product benefits and help them find solutions for their pets' unique needs.
• Consistently show up on time, maintaining reliable attendance to ensure smooth operations and strong team collaboration.
• Operate the cash register efficiently and provide a friendly checkout experience.
• Unload shipments and stock the store – this includes lots of heavy lifting.
• Clean and maintain the store by participating regularly in tasks such as sweeping, mopping, and cleaning pet messes as needed.
• Support overall store operations by performing additional duties as assigned.

Skills

Retail experience

Pet experience

Sales-driven

Customer service

Attendance & punctuality

Flexible schedule

Physical strength

Job description

Pet Food Express is seeking enthusiastic Sales Consultants to join our Los Angeles stores. You will engage with two-legged and four-legged customers, recommend products, and provide a friendly checkout experience while upholding our high standards of customer service.

We value potential over experience and welcome those who love pets, enjoy helping people, and want to grow within a supportive team. Flexible scheduling, weekend availability, and opportunities for advancement are part of the role.