Pet Store Retail Associate: Elevate Customer Experience

PetSmart; Nicholasville (KY); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Health & Wellness Benefits

401k Plan with company match

Paid Time off for full-time associates

Tuition Assistance

Career pathing

Development opportunities

Job summary

PetSmart is looking for a dedicated Retail Sales Associate in Nicholasville, Kentucky. The role involves engaging with pets and pet parents, ensuring a positive experience and maintaining the store and pet care standards. Associates will be responsible for various tasks, including preparing online orders, maintaining store cleanliness, and caring for store-owned pets.

Strong communication skills and flexibility in work schedule are key requirements. Join PetSmart to make a meaningful impact daily!

Qualifications

• Strong written and verbal communication skills.
• Flexibility in schedule, able to work evenings, weekends, and holidays as needed.
• Ability to react under pressure and maintain composure.

Responsibilities

• Responsible for the pet parent experience conducted in person, over the phone, at the sales register and online.
• Greets pet parents and answers their questions throughout the store.
• Prepares online orders for pick-up in store and ensures a smooth, positive, pick-up experience.
• Responsible for the pet healthcare of store owned pets.
• Maintains total store cleanliness standards.
• Supports the store with weekly price changes and monthly promotional pricing.
• Stages and sorts new product to match sales floor planners.
• Faces, fills, and recovers products to meet sales floor standards.
• Recommends, informs, and sells merchandise, services and live pets.
• Administers store owned pet medications as directed by veterinarian.
• Promotes special events such as adoption weekends and charity events.
• Ensures a safe environment for associates, pets, and pet parents.
• Responsible for taking immediate action when a sick/injured pet is identified.
• Assists and works in various areas throughout the store as required.

Skills

Strong written and verbal communication skills

Flexibility in schedule

Ability to react under pressure

Job description

PetSmart is looking for a dedicated Retail Sales Associate in Nicholasville, Kentucky. The role involves engaging with pets and pet parents, ensuring a positive experience and maintaining the store and pet care standards. Associates will be responsible for various tasks, including preparing online orders, maintaining store cleanliness, and caring for store-owned pets.

Strong communication skills and flexibility in work schedule are key requirements. Join PetSmart to make a meaningful impact daily!