Pet Store-General Manager

Executive Leadership Solutions; Wichita (KS); On-site; USD 64,000 - 74,000; Full time

Job summary

Join a leading pet store as a General Manager, where you'll oversee daily operations, manage a passionate team, and ensure an exceptional customer experience. With a focus on retail management, you will handle everything from inventory to staff training, ensuring the store's success while caring for animals. If you have a love for pets and strong leadership skills, apply now to make a difference in the community.

Benefits

Employee discounts

Health insurance

Paid time off

Qualifications

• 3+ years of retail management experience, preferably in the pet or specialty retail industry.
• Strong leadership, organizational, and problem-solving skills.
• Ability to lift up to 50 lbs and stand for extended periods.

Responsibilities

• Lead, manage, and motivate a team of sales associates and pet care specialists.
• Oversee daily store operations including scheduling and inventory management.
• Implement and monitor compliance with store policies and safety procedures.

Skills

Leadership

Team Management

Customer Service

Inventory Management

Communication

Education

High school diploma or equivalent

Associate’s or Bachelor's degree preferred

Tools

POS systems

Scheduling tools

Inventory software

Job description

1 week ago Be among the first 25 applicants

We are seeking a passionate and results-driven General Manager to lead the daily operations of our pet store. The ideal candidate will have a strong background in retail management, team leadership, and customer service, along with a genuine love for animals. This role is responsible for overseeing all aspects of store performance including staff supervision, inventory management, sales growth, and ensuring a safe and welcoming environment for pets and their owners.

Key Responsibilities:

Lead, manage, and motivate a team of sales associates and pet care specialists

Ensure outstanding customer service and a knowledgeable, friendly in-store experience

Oversee daily store operations including opening/closing procedures, scheduling, and merchandising

Maintain appropriate inventory levels and manage ordering, receiving, and stocking of merchandise

Ensure proper animal care standards are followed, including feeding, habitat cleaning, and health checks

Implement and monitor compliance with store policies, safety procedures, and company standards

Track sales, labor, and expenses to meet or exceed profit goals

Develop and execute marketing and promotional strategies to drive traffic and customer engagement

Conduct staff training and development to ensure product knowledge and operational excellence

Resolve customer concerns and handle escalated issues promptly and professionally

Qualifications:

3+ years of retail management experience, preferably in the pet or specialty retail industry

Strong leadership, organizational, and problem-solving skills

Excellent communication and interpersonal abilities

Working knowledge of POS systems, scheduling tools, and inventory software

Passion for animals and commitment to responsible pet care

Ability to lift up to 50 lbs and stand for extended periods

High school diploma or equivalent (Associate’s or Bachelor's degree preferred)

Schedule & Compensation:

Full-time position

Availability to work weekends, evenings, and holidays as needed

Competitive salary with performance-based incentives

Benefits may include employee discounts, health insurance, and paid time off

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  General Business

• Industries

  Staffing and Recruiting

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