Pet Insurance Sales Associate - Nashville, TN

Fetch Pet Insurance; Nashville (TN); On-site; USD 55,000 - 100,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and vision plans

Health Savings Accounts (HSAs)

Generous 20-day PTO policy

Fetch Pet Insurance discount

Tuition assistance

Job summary

Fetch Pet Insurance is seeking a Pet Insurance Sales Associate in Nashville, TN, to sell pet insurance policies while ensuring customer satisfaction. Ideal candidates will have strong sales skills, a passion for animals, and the ability to foster customer relationships.

This role includes a competitive compensation package of $55,000 - $100,000+ along with comprehensive benefits such as medical plans, competitive 401(k) matching, generous PTO, and educational assistance.

Qualifications

• 3-5 years of experience in an animal care role.
• Willingness to obtain a Property & Casualty license within 30 days.
• Energetic and self-starting with a focus on sales.

Responsibilities

• Sell pet insurance policies to prospective pet owners.
• Build professional relationships with partners.
• Record customer information accurately in CRM.

Skills

Sales proficiency

Customer service skills

Communication skills

Animal care experience

Independent thinking

Job description

About Fetch

At Fetch, we’re dedicated to helping pets live their healthiest and happiest lives. Our comprehensive insurance coverage is designed with modern pet parents in mind, and we’re proud to support the animal shelter community. We believe in ensuring pets receive the best care possible and are committed to making that vision a reality every day. Fetch is a high‑growth Warburg Pincus portfolio company with an expanding team of over 350 pet‑loving employees working together to shape the future of pet health and wellness.

About The Industry

The pet insurance industry is more important than ever, offering peace of mind and financial protection for pet owners. The sector is expanding quickly, fueled by growing awareness of the need for accessible, high‑quality veterinary care. With advances in veterinary medicine, pets now have access to the most effective treatments available, making pet insurance an essential component of modern pet care.

P&C License Preferred

Active Property & Casualty (P&C) license or willingness to obtain a P&C license within 30 days of employment, subject to state requirements.

Position Overview

We are seeking a Pet Insurance Sales Associate to join our team at the Nashville Humane Association in Nashville, TN. Successful candidates will be goal‑oriented, focused on converting opportunities into sales, while delighting customers. You are someone with a passion for furry friends and want to help their human companions understand the value of protecting them with comprehensive pet insurance. You will have a customer‑first mindset, listening to the customer’s needs and working with them to create the best outcome.

Responsibilities

• Represent Fetch as a confident, friendly, trusted advisor to sell pet insurance policies to prospective pet parents at our partner location in the Nashville area.
• Communicate competitive advantages of Fetch and demonstrate a deep understanding of Fetch and competitor pet health insurance products.
• Turn prospects into loyal clients, raving fans, and repeat customers.
• Accurately record prospect and customer information in Fetch CRM.
• Establish productive, professional relationships with key personnel at partner locations to assist in meeting performance objectives and partner expectations monthly.
• Proactively assess partner needs on an ongoing basis through onsite focus and follow‑up meetings.
• Collaborate with leadership to identify opportunities for new business.
• Communicate with peers via chat to identify challenges and successes.
• Virtually attend monthly company meetings or check‑ins as required.
• Manage expense budget and submit completed reports monthly.
• Handle all administrative tasks and responsibilities relative to the partnership.
• Live up to Fetch’s commitment to continuously exceed customer expectations.

Skills

• Structure your work week during peak hours (Friday‑Sunday) when it is most lucrative for the agent.
• Active P&C license or willingness to obtain one within 30 days of employment, subject to state requirements.
• Proven self‑starter with 3‑5 years of experience in an animal care role.
• Energized by being an industry pioneer.
• Passion for prospecting new sales opportunities on a daily basis (must enjoy face‑to‑face conversations).
• Familiar with animal health or animal welfare a plus, but not required.
• Think and act independently within a fast‑paced sales cycle.
• Proven success in building relationships using a consultative, solution‑focused approach.
• Demonstrated customer service skills and the ability to understand Fetch’s customers’ needs.
• Must be willing to travel to various industry events as required.
• Excellent verbal, interpersonal and written communication skills.
• Excellent team player; proven ability to apply innovative ideas and critical thinking.

Professional Traits

• Exhibits excellent business judgment.
• Positive attitude.
• Sets the bar high for team standards.
• Is action‑oriented, results‑oriented and self‑reliant.

Compensation

• The pay range for this position is $55,000 – $100,000+ on a full‑time basis.
• Base salary with potential additional bonuses.
• Eligible for the company’s bonus plan(s).

Benefits & Perks

• Comprehensive medical, dental, and vision plan for you and your family.
• Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs) are available.
• Highly competitive 401(k) matching.
• Generous 20‑day PTO policy with rollover options; earn an additional day of PTO each year on your anniversary, up to a maximum of 30 days.
• Paid company holidays, including floating holiday.
• Fetch Pet Insurance discount—up to 50% off, up to $1,000 savings per year.
• Educational assistance program.
• Fetch Discount Perks Program.
• Volunteering credit—earn up to 8 hours per calendar year at nonprofit organizations.
• NYC office amenities: pet‑friendly environment, free lunch, snacks, and additional amenities; transit accessible.
• Employee referral incentive.
• Tuition assistance.
• Commuter benefits.
• Employee Assistance Program (EAP).

Recruiting Fraud Alert

At Fetch, your personal information and online safety are paramount. Please be aware that only Fetch recruiters and hiring managers will contact you regarding your application or background. All official communications from Fetch employees will originate from a fetchpet.com email address. You will never be asked for payments, financial details, or sensitive information such as social security numbers by our recruiters or hiring managers.

EEO Statement

Fetch is proud to be an equal opportunity employer. We’re committed to building a workplace that reflects the diversity of pet parents everywhere—hiring and developing individuals from all backgrounds and experiences to strengthen our inclusive, collaborative culture. We welcome applications from all qualified candidates regardless of race, color, religion, national origin, sex, gender, age, marital status, appearance, sexual orientation, gender identity or expression, family responsibilities, disability, medical condition, student status, political affiliation, military or veteran status, citizenship, genetic information, or any other status protected by law. Fetch will provide reasonable accommodations for individuals with disabilities throughout the hiring process.

If you need assistance or an accommodation to apply, please contact us at [e-mail].

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