Pet Hotel - Guest Service Associate - San Francisco

Valid8 Financial, Inc.; San Francisco (CA); On-site; USD 20,457 - 29,136; Part time

Benefits offered by this job

Free daycare for your dog after 30 days

Two weeks of free boarding for your dog or cat

30% discount on all retail

Health Benefits through 'Lemonaid'

Retirement Savings Program through CalSavers

Paid sick leave

Job summary

Valid8 Financial, Inc. is looking for a passionate Guest Services associate in San Francisco to join our team. The role involves providing quality care for dogs, maintaining cleaning standards, and supervising playgroups. Candidates must be 18 and have a high school diploma. Prior experience in a kennel or veterinary setting is preferred.

The position is physically demanding and requires strong multitasking skills, alongside a love for dogs. We offer benefits such as free daycare for your dog after 30 days of employment and health benefits.

Qualifications

• Must be at least 18 years of age.
• Comfortable handling dogs and cats of various sizes and personalities.
• Ability to lift 50 lbs.
• Experience in a kennel, shelter, or veterinary environment preferred.

Responsibilities

• Provide care and supervision for dogs in various playgroups.
• Maintain high cleaning and sanitation standards.
• Monitor pet interactions and health checks.

Skills

Attention to detail

Multitasking

Time management

Ability to handle various dog breeds

Education

High School Diploma or equivalent

Job description

We are urgently seeking hard-working, self-motivated, and passionate dog lovers to join our professional behind-the-scenes squad. Our Operations Department has two different positions available.

As a Guest Services associate, you will be part of our back-of-house department and responsible for providing the highest quality of care to all our four-legged guests. Using a combination of state-of-the-art equipment and eco-friendly chemicals, you will be responsible for maintaining industry-leading cleaning and sanitizing standards. Additionally, you will ensure all our guests receive meals, medications, exercise, and love.

In joining our team, you will receive on-the-job, ultramodern training in dog body language, pack behavior, social group management, and safe handling protocols. We offer a friendly, welcoming work environment and a strong team of dedicated canine lovers. We are requiring reliable individuals that have a positive attitude, good work ethic, and a willingness to roll up their sleeves and get dirty.

Both positions are entry-level, with opportunities for growth. They require comfort with all sizes and breeds of dogs and comfort in managing large playgroups. You will be working very hands‑on; supervising social groups, providing enrichment, monitoring play styles and interactions, cleaning, record keeping, and completing health checks (checking over body, ears, gums, paws, etc.).

The positions are physically demanding and require you to be on your feet for long periods of time. A successful candidate will be a significant canine lover, pay excellent attention to detail, set and maintain high standards for sanitation and cleanliness, and have the exceptional ability to multitask, time manage, and adapt to change.

Part‑time Employee Benefits Include:

• Free daycare for your dog after your first 30 days
• Two weeks of free boarding for your dog or cat (during non‑peak periods)
• 30% discount on all retail
• Health Benefits through 'Lemonaid'
• Retirement Savings Program through CalSavers
• Paid sick leave

Required Qualifications:

• Must be at least 18 years of age.
• High School Diploma or equivalent.
• Must be able to work holidays and weekends (please do not apply if you are unable to work on holidays).
• Ability to lift 50 lbs.
• Comfortable handling dogs and cats of all sizes, breeds, and personality types.
• Experience working or volunteering in either a kennel, shelter, rescue, or veterinary facility is preferred.

Wag Hotels provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

COVID‑19 Considerations

To keep our associates and clients as safe as possible we are providing masks, gloves, and hand sanitizer to our employees. We require a temperature check and self‑evaluation form to be filled out by employees at the start of each shift.

Job Type: Part‑time

Pay: From $18.00 per hour