Pet Grooming Stylist (Dog & Cat)

PetSmart; Onalaska (WI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Paid Weekly

Health & Wellness Benefits*

401k Plan with company match

Paid Time off for full-time associates

Associate discounts

Tuition Assistance

Career pathing

Development opportunities

Job summary

PetSmart is seeking a Pet Stylist (Dog and/or Cat Groomer) in Onalaska, WI to deliver full grooming services while creating positive experiences for pet parents and pets. You will help uphold our cleanliness, safety standards, and salon policies in a fast-paced retail grooming environment.

The role involves recommending wellness options, managing appointments, and ensuring a high level of customer service. Training and safety certifications may be required, with opportunities for growth within

Qualifications

• Prior grooming experience; or 6 months of experience in the Stylist in Training job with Successful completion of PetSmart's Salon Academy training and safety certification.
• Proficiency in computer applications.
• Ability to react under pressure and maintain composure.
• Flexibility in schedule, able to work evenings, weekends, and holidays as needed
• Strong organizational skills and attention to detail and safety measures
• Strong written and verbal communication skills.

Responsibilities

• Independently performs full menu of bath, brush and grooming services and standalone services, such as nail trims, teeth brushing, and sanitary services in accordance with PetSmart's bathing standards and procedures.
• Recommends additional health and wellness solutions with pet parents based on pet's needs.
• Responsible for the pet parent experience and outcomes conducted in person, over the phone and at the sales register.
• Greets pet parents, answers their questions and assists with making reservations in the salon.
• Conducts salon appointment reminder calls, maintains client records and consults with pet parents on services offered.
• Performs check-in and check-out procedures for grooming appointments, including applicable paperwork and rebooking.
• Promotes opportunities to grow salon sales to help achieve sales targets and productivity, and any other relevant salon metrics.
• Recommends, informs, and sells merchandise and services.
• Maintains the highest level of cleanliness, sanitation, and humane conditions for all pets in the grooming area, by performing maintenance throughout the day including end of day cleaning in accordance with the maintenance checklist.
• Responsible for taking immediate action when a sick/injured pet is identified in the store; transport to the vet as needed.
• Assists and works in other departments as required. Other duties may be assigned.
• Participates in our culture of Belonging and Recognition.
• Follows all Company Policies and Procedures.

Skills

Computer skills

Work well under pressure

Flexible schedule

Organizational skills

Written and verbal communication

Job description

PetSmart is seeking a Pet Stylist (Dog and/or Cat Groomer) in Onalaska, WI to deliver full grooming services while creating positive experiences for pet parents and pets. You will help uphold our cleanliness, safety standards, and salon policies in a fast-paced retail grooming environment.

The role involves recommending wellness options, managing appointments, and ensuring a high level of customer service. Training and safety certifications may be required, with opportunities for growth within