Pet Grooming Specialist - Dog & Cat Care, Flexible Hours

PetSmart; Billings (MT); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Paid Weekly

Health & Wellness Benefits

401k Plan with company match

Paid Time off for full-time associates

Associate discounts

Tuition Assistance

Career pathing

Development opportunities

Job summary

PetSmart is seeking a Pet Stylist (Dog and/or Cat Groomer) to deliver high-quality grooming services while engaging with pet parents. You will help maintain salon cleanliness and safety, and contribute to a positive grooming experience for customers and their pets.

The role emphasizes flexible scheduling, strong communication, and a commitment to PetSmart’s values as part of a supportive team. Experience in grooming or completion of Salon Academy is required.

Qualifications

• Grooming experience required or 6 months Stylist in Training with Successful completion of PetSmart's Salon Academy training and safety certification.
• Proficiency in computer applications.
• Ability to react under pressure and maintain composure.
• Flexibility in schedule, able to work evenings, weekends, and holidays as needed.
• Strong organizational skills and attention to detail and safety measures.
• Strong written and verbal communication skills.

Responsibilities

• Independently performs full menu of bath, brush and grooming services and standalone services such as nail trims, teeth brushing, and sanitary services.
• Recommends additional health and wellness solutions with pet parents.
• Responsible for the pet parent experience and outcomes in person, over the phone and at the sales register.
• Greets pet parents, answers questions and assists with reservations in the salon.
• Conducts appointment reminder calls, maintains client records and consults with pet parents on services.
• Handles check-in/check-out for grooming appointments and rebooking.
• Promotes salon sales to meet targets and productivity metrics.
• Recommends, informs, and sells merchandise and services.
• Maintains cleanliness and humane conditions for all pets in grooming area.
• Takes action if a sick/injured pet is identified; transports to vet as needed.
• Assists other departments as required.
• Participates in Belonging and Recognition culture.
• Follows company policies and procedures.

Skills

Grooming experience

Salon Academy training

Computer skills

Under pressure

Flexible schedule

Attention to detail

Strong communication

Job description

PetSmart is seeking a Pet Stylist (Dog and/or Cat Groomer) to deliver high-quality grooming services while engaging with pet parents. You will help maintain salon cleanliness and safety, and contribute to a positive grooming experience for customers and their pets.

The role emphasizes flexible scheduling, strong communication, and a commitment to PetSmart’s values as part of a supportive team. Experience in grooming or completion of Salon Academy is required.