Pet Grooming & Retail Specialist (Bathing & Sales)

Woof Gang Bakery & Grooming; Wayne (PA); On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

Competitive pay plus commission

Generous employee discount

Opportunities for career advancement

Fun work environment

Job summary

Woof Gang Bakery & Grooming is seeking a Bather / Retail Sales Associate in Wayne, PA. This dual role involves bathing and conditioning dogs while also providing customer service in a retail setting.

The ideal candidate enjoys working with pets and has experience in customer service. This position offers opportunities for career advancement, a competitive hourly pay plus commissions, and a fun work environment surrounded by pets.

Qualifications

• Previous experience handling dogs in a professional or volunteer setting is preferred.
• Minimum 1 year of retail, hospitality, or reception experience preferred.
• Must be able to safely lift up to 50 lbs.

Responsibilities

• Bath, condition, and blow-dry dogs safely and efficiently.
• Greet customers and provide exceptional customer service.
• Manage the grooming schedule and handle transactions.

Skills

Handling dogs

Customer service

Cash handling

Job description

Woof Gang Bakery & Grooming is the leading neighborhood retailer for premium pet food, gourmet baked treats, and luxury grooming services. We are seeking a versatile, energetic Bather / Retail Sales Associate to join our team.

This dual role splits time between the grooming salon and the retail storefront, offering a dynamic environment for someone who loves dogs and enjoys customer service.

Benefits & Perks

• Front Desk Competitive hourly pay plus Bathing commission and tips from bathing clients
• Generous employee discount on retail products and grooming services
• Opportunities for career advancement (including pathways to professional grooming)
• A fun, fast-paced work environment surrounded by pets
  
  
  

Key Responsibilities

Grooming Salon (Bathing):

• Bath, condition, and blow-dry dogs of all breeds, sizes, and temperaments safely and efficiently.
• Perform spa services including nail trims, ear cleaning, teeth brushing, and gland expressions.
• Maintain a clean, sanitary, and organized bathing area, including tubs, cages, and towels.
• Assist professional pet stylists to ensure a smooth, safe daily workflow
  
  
  

Retail & Customer Service:

• Greet customers and their pets, providing exceptional customer service and product recommendations (food, treats, toys, and supplements).
• Manage the grooming schedule: answer phones, book appointments, and handle check-ins/check-outs.
• Operate the Point of Sale (POS) system and handle cash/credit transactions accurately.
• Maintain store appearance by stocking shelves, organizing merchandise, and cleaning the retail floor.
  
  
  

Requirements & Qualifications

• Experience: Previous experience handling dogs in a professional or volunteer setting (vet clinic, shelter, daycare, or grooming salon) is highly preferred but not required.
• Customer Service: Minimum 1 year of retail, hospitality, or reception experience preferred.
• Physical Requirements: Must be able to stand for long periods, bend, kneel, and safely lift up to 50 lbs (lifting dogs into tubs).
• Availability: Must have flexible availability, including weekend shifts (Saturdays/Sundays).