Pet Groomer Trainee

PetSmart Store Support Group, Inc.; Noblesville (IN); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a passionate Pet Stylist in Training who will engage with pet parents and their pets while providing top-notch grooming services. This role offers the unique opportunity to learn from experienced professionals in a supportive environment, ensuring the highest standards of pet care and salon cleanliness. As part of a team that values belonging and recognition, you will have the chance to develop your skills and grow within the company. If you love pets and are eager to start a rewarding career in pet grooming, this is the perfect opportunity for you.

Benefits

Paid weekly

Health benefits: medical, dental, vision

401k

Tuition assistance

Associate discounts and perks

Paid time off for fulltime associates

Career pathing

Development opportunities

Qualifications

• Successful completion of PetSmart’s Salon Academy training is required.
• Prior grooming experience preferred, with technical exam possible.

Responsibilities

• Engage with pet parents and provide salon services under supervision.
• Maintain cleanliness and humane conditions for pets in the grooming area.
• Promote salon sales and assist with client interactions.

Skills

Grooming Techniques

Customer Service

Technical Skills

Computer Applications

Flexibility in Schedule

Education

Completion of PetSmart’s Salon Academy

Job description

PetSmart does Anything for Pets and Everything for You – JOIN OUR TEAM!

Pet Groomer Trainee

About Life at PetSmart

At PetSmart, we’re more than just a company obsessed with pets; we’re obsessed with our people too. Our values are rooted in unconditional love—a lesson we learn from our pets—and staying united together. We believe when our associates are happy and healthy, they can provide the best possible care for our furry, scaled, and feathery friends while enjoying a work experience that celebrates them as their authentic selves.

Benefits that benefit you

• Paid weekly
• Health benefits: medical, dental, vision
• 401k
• Tuition assistance
• Associate discounts and perks
• Paid time off for fulltime associates
• Career pathing
• Development opportunities

JOB SUMMARY

PetSmart’s Pet Stylist in Training is responsible for engaging with pet parents and their pets while providing positive experiences and best in class salon services. This position will receive training and guidance from our experienced Professional Styling teams, learning from the best in the industry on proper grooming techniques. This position is also responsible for upholding the company’s vision, mission, values, and strategy. This role also shares responsibility of store cleanliness, recommending solutions for pet parents, and pet safety standards.

Pet Stylist in Training role is obtained once the associate has successfully completed the PetSmart Grooming Academy.

ESSENTIAL RESPONSIBILITIES

Job responsibilities include, but are not limited to, the following and may vary depending on store characteristics and needs:

• While under supervision, performs full menu of bath, brush and grooming services and standalone services, such as nail trims, teeth brushing, and sanitary services in accordance with PetSmart’s bathing standards and procedures.
• Develop and display safe technical skills that will meet or exceed the company's minimum expectations.
• Recommends additional health and wellness solutions with Pet Parents based on pet’s needs.
• Responsible for the pet parent experience and outcomes conducted in person, over the phone and at the sales register.
• Greets pet parents, answers their questions, and assists with making reservations in the salon.
• Conducts salon appointment reminder calls, maintains client records and consults with pet parents on services offered.
• Performs check-in and check-out procedures for grooming appointments, including applicable paperwork and rebooking.
• Promotes opportunities to grow salon sales to help achieve sales targets and productivity, and any other relevant salon metrics.
• Recommends, informs, and sells merchandise and services.
• Maintains the highest level of cleanliness, sanitation, and humane conditions for all pets in the grooming area, by performing maintenance throughout the day including end of day cleaning in accordance with the maintenance checklist.
• Responsible for taking immediate action when a sick/injured pet is identified in the store; transport to the vet as needed.
• Assists and works in other departments as required. Other duties may be assigned.
• Participates in our culture of Belonging and Recognition.
• Follows all Company Policies and Procedures.

QUALIFICATIONS

• Successful completion of PetSmart’s Salon Academy training and safety certification program.
• Prior grooming experience preferred; may be asked to complete a technical exam.
• Proficiency in computer applications.
• Ability to react under pressure and maintain composure.
• Flexibility in schedule, able to work evenings, weekends, and holidays as needed.