Pet Groomer

PetIQ; Glendale (AZ); On-site; USD 28,000 - 35,000; Full time

Job summary

Join a dedicated team at PetIQ as a Pet Groomer, where you will be responsible for providing grooming services and ensuring quality care for pets. Full-time benefits include medical coverage, retirement plans, and generous vacation time, promoting a healthy work-life balance. This role is ideal for passionate pet lovers with experience in grooming and customer service, ready to make a difference in the lives of pets and their families.

Benefits

Medical, Dental, Vision

Flex Spending Account

Company Paid Life Insurance

401(k) with Company Match

Employee Assistance Program (EAP)

8 Paid Holidays, 2 Personal Days and PTO

Short and Long Term Disability Insurance

Qualifications

• Must successfully pass criminal and credit background check.
• Industry relevant experience is required.
• Understand canine behaviors.

Responsibilities

• Collect payment, dispense medication, and review paperwork with pet parents.
• Safely restrain pets for wellness procedures.
• Maintain a clean and sanitary work environment.

Skills

Safe Pet Handling

Customer Service Skills

Basic Clipper Techniques

Education

High School Diploma or equivalent

Tools

iPad

Time and Attendance/HR Software

Scheduling Database

Job description

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Join to apply for the Pet Groomer role at PetIQ

PetIQ provides convenient and affordable pet health and wellness products and veterinary services to pets and their families through retail and ecommerce channels across the country.

We are advocates for pet parents, because we believe that all pet parents should be able to provide necessary care that enhances the lives of their pets.

Full Time Employee Benefits Include

• Medical, Dental, Vision
• Flex Spending Account
• Company Paid Life Insurance
• 401(k) with Company Match
• Employee Assistance Program (EAP)
• 8 Paid Holidays, 2 Personal Days and PTO
• Short and Long Term Disability Insurance
  
  

Job Overview

• Collect payment, dispense and label medication, and review discharge paperwork with pet parents
• Safely restrain / hold pets for wellness procedures including nail trims/grinding, anal gland expression and clipping
• Make recommendations for services and products for every pet, every time, based on the pet’s lifestyle and an understanding of canine hygiene and environment
• Maintain a clean and sanitary work environment by disinfecting surfaces and equipment in between each pet
• Promote a culture of safety in your salon and live our values, while continuing to reinforce our brand promise with pet parents, partners, and team members
• Provide customer service to pet parents by answering questions and assisting them through the salon process
• Achieve goals, as set by your manager, including dollars per pet, pets per clinic, preferred product and microchips sold
• Scan pets for microchips
• Establish and maintain effective relationships with pet parents and partners
• Other duties as assigned
• Non-scissor environment
  
  

Essential Duties

• Performs Groom Tech functions as requested by Pet Parent, agreed upon and described on the groom card, computer system profile, or instruction form
• Provides an attractive pet bath and basic grooming needs that meet Pet Parent’s expectations and are appropriate for the pet type
• Observes dog’s coat conditions and recommends appropriate treatments and remedies based on needs of the pet and skill level of the Groom Tech
• Provides clients with retail product suggestions that can benefit the pet’s coat or overall condition
• Ensures front desk is advised of extra charges required for brush-out or de-matting services
• Finishes dogs, per client description and expectations
• Manages own grooming workload and schedule to ensure departure times are met and Pet Parents are notified in advance of unavoidable delays
• Ensures grooming station is stocked with supplies, tools, cleaned and ready for use, and alerts Supervisor if supplies are needed
• Maintains room safety by wiping up water spills and pet accidents as soon as possible
• Updates pet status using company defined systems, and advises reception when pets are ready to go home, and all required and requested services are completed
• Always follows safety procedures for pets and staff
• Asks for assistance when a pet is stressed, very difficult to manage, or showing any signs of injury prior to or during the service being rendered
• Cleans grooming areas at the end of day and performs additional maintenance throughout the day as needed
• Utilizes company electronic system to log pet & Pet Parent notes, and updates accordingly or provides these updates to the reception team for system entry
• Performs related duties as assigned or as the situation dictates
• Communicates with leadership when any grooming room equipment is damaged and needs to be repaired
• Must present themselves in a professional manner, including the wearing of company approved attire in good condition, and abide by other desired personal presentation requirements found in the employee manual or guide
  
  

Minimum Qualifications

• High School Diploma or equivalent required
• Industry relevant experience
• Must successfully pass criminal and credit background check
• Time and Attendance/HR Software
• Scheduling Database
• iPad
• Understand canine behaviors
  
  

Preferred Qualifications

• Safe Pet Handling
• Brushing and Combing all coat types
• Bathing all coat types
• Drying all coat types
• Nail Trimming
• Ear Cleaning
• Preparatory Hair Trimming
• Basic Clipper Techniques
• Basic Finishing Techniques
• Customer Service Skills
• Demonstrating Professionalism
• Equipment Handling and Maintenance
• Practice Safety and Sanitization protocols
  
  

Physical Requirements

• Ability to perform the essential job functions consistently, safely, and successfully with the ADA, FMLA and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards
• Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state, and local standards
• Must be able to lift and carry up to 50 lbs.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Manufacturing

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