Pet Dermatology Client Concierge & Advocate

AAVMP; Collierville (TN); On-site; USD 32,000 - 33,000; Full time

Benefits offered by this job

Competitive pay

401(k) with employer match

Mental health resources

Paid parental leave

Pet perks and discounts

Student loan support tools

Job summary

Dermatology for Animals in Campbell, CA, is seeking a full-time Veterinary Client Service Representative to join Thrive Pet Healthcare. You will warmly welcome clients, coordinate appointments, and act as the primary liaison between pet parents and the medical team, supporting check-ins, check-outs, and payments.

We value compassionate care, a positive work attitude, and strong communication and organizational skills. Compensation is negotiable based on experience and credentials.

Qualifications

• Minimum 1 year of clinical veterinary experience.
• Customer/Client Service experience required.
• Excellent leadership, communication and organization skills.

Responsibilities

• warmly welcoming clients and coordinating appointments, to facilitating clear communication between pet parents and the medical team.
• managing check-ins and check-outs, processing payments, and supporting the smooth flow of patient care.
• serve as a compassionate advocate for our clients and their pets.
• ensure efficient clinic operations and patient flow.
• assist with payment processing and front desk duties.

Skills

Vet experience

Customer service

Positive attitude

Self-motivated

Leadership & communication

Job description

Dermatology for Animals in Campbell, CA, is seeking a full-time Veterinary Client Service Representative to join Thrive Pet Healthcare. You will warmly welcome clients, coordinate appointments, and act as the primary liaison between pet parents and the medical team, supporting check-ins, check-outs, and payments.

We value compassionate care, a positive work attitude, and strong communication and organizational skills. Compensation is negotiable based on experience and credentials.