Compassionate Veterinary Client Concierge

Dermatology For Animals; Campbell (CA); On-site; USD 32,000 - 33,000; Full time

Benefits offered by this job

401(k) with employer match

Mental health resources (Lyra Health)

Paid parental leave

Purr-ental leave for pet adoption

Subsidized backup childcare and elder‑

Job summary

Dermatology for Animals is hiring a full-time Veterinary Client Service Representative in Campbell, CA as part of Thrive Pet Healthcare. You will welcome clients, coordinate appointments, and act as the primary contact between pet parents and the medical team.

You’ll handle check-ins/check-outs, process payments, and support smooth patient flow. Experience in veterinary client service and a positive, proactive attitude are essential.

Qualifications

• Minimum 1 year of clinical veterinary experience.
• Customer/Client Service experience required.
• Possesses a positive work attitude.
• Self-motivated.
• Excellent leadership, communication and organization skills.

Responsibilities

• Greet clients warmly and coordinate appointments.
• Facilitate clear communication between pet parents and medical team.
• Manage check-ins and check-outs.
• Process payments and support patient care workflow.

Skills

1+ year clinical veterinary experience

Customer service

Positive work attitude

Self-motivated

Leadership and communication

Job description

Dermatology for Animals is hiring a full-time Veterinary Client Service Representative in Campbell, CA as part of Thrive Pet Healthcare. You will welcome clients, coordinate appointments, and act as the primary contact between pet parents and the medical team.

You’ll handle check-ins/check-outs, process payments, and support smooth patient flow. Experience in veterinary client service and a positive, proactive attitude are essential.