Pet Clinic Advisor & Customer Care Champion

Petco Animal Supplies, Inc.; North End (CT); On-site; USD 17,000 - 25,000; Full time

Job summary

Petco Animal Supplies, Inc. is seeking a Vetco Customer Service Team member to support pet parents across our network of clinics.

You will greet clients, present service options, and help ensure outstanding care for pets while coordinating with veterinarians. Based in our dispatch office, you will travel daily to assigned Petco clinic locations within the market, delivering friendly, knowledgeable service and ensuring a smooth client experience.

Qualifications

• Excellent customer service and communication with pet parents.
• Willingness to travel between Petco clinics within the market.
• Team player who thrives in a dynamic, changing environment.

Responsibilities

• Meet the team at the local dispatch office and travel to assigned clinics.
• Greet pet parents and recommend services to protect their pets.
• Assist the veterinarian to administer services and thank clients.
• Maintain a positive, friendly demeanor and adapt to differing clinics.

Skills

Customer service

Teamwork

Adaptability

Willingness to travel

Education

High School Diploma or equivalent

Job description

Petco Animal Supplies, Inc. is seeking a Vetco Customer Service Team member to support pet parents across our network of clinics.

You will greet clients, present service options, and help ensure outstanding care for pets while coordinating with veterinarians. Based in our dispatch office, you will travel daily to assigned Petco clinic locations within the market, delivering friendly, knowledgeable service and ensuring a smooth client experience.