Pet Care Specialist & Guest Experience Lead

Pet Services of Washington, P.S.; Jackson (WY); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid vacation/sick days

401(k)

Employee pet discounts

Job summary

Happy Tails Pet Resort is seeking a Kennel Technician to care for canine and feline guests, maintain clean housing areas, and support our Kennel Supervisor. The role requires handling bookings, keeping precise medical and care records, and ensuring a pleasant experience for clients and their pets.

Responsibilities include feeding and supervising play, coordinating reservations, updating vaccine info, and promoting additional services.

Qualifications

• Practical knowledge of kennel organization and services.
• Familiarity with hospital treatment terminology and veterinary records.
• Ability to educate clients and inform about kennel services.

Responsibilities

• Care for guests including dogs and cats; feed, clean housing, supervise play.
• Handle reservations and kennel service forms; collect necessary data.
• Greet clients, record information, and inform about drop-off/pick-up times.
• Determine vaccine status and advise updates when needed.
• Promote additional services and treats; upsell where appropriate.
• Ensure accurate boarding forms and maintain organized records.

Skills

Lift 40 lb regularly

Job description

Happy Tails Pet Resort is seeking a Kennel Technician to care for canine and feline guests, maintain clean housing areas, and support our Kennel Supervisor. The role requires handling bookings, keeping precise medical and care records, and ensuring a pleasant experience for clients and their pets.

Responsibilities include feeding and supervising play, coordinating reservations, updating vaccine info, and promoting additional services.