Pet Care Specialist & Customer Champion

Petco; Teaticket (MA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Health benefits

401K plan

Paid time off

Job summary

Petco is seeking a Sales Associate to be at the heart of the Pet Care Center experience. You will help pet parents find the right products and solutions for their pets while creating a welcoming, safe, and engaging environment.

This role emphasizes customer service, teamwork, and the ability to operate in a fast-paced retail setting, with opportunities to learn about pet care and grow within Petco.

Qualifications

• Previous retail or customer service experience preferred but not required.
• Passion for animals and interest in pet care.
• Strong communication and interpersonal skills.
• Ability to multitask and work in a fast-paced environment.
• Basic math skills and comfort handling cash and transactions.
• Strong attention to detail and reliability.

Responsibilities

• Deliver consistent, courteous, and knowledgeable service.
• Educate customers on products, services, and promotions.
• Support store sales and service goals.
• Maintain store cleanliness, organization, and presentation standards.
• Assist with inventory replenishment and stock accuracy.
• Support daily operational routines and task execution.

Skills

Customer service

Retail sales

Communication

Multitasking

Cash handling

Animal care

Education

High school diploma or equivalent

Tools

POS system

Job description

Petco is seeking a Sales Associate to be at the heart of the Pet Care Center experience. You will help pet parents find the right products and solutions for their pets while creating a welcoming, safe, and engaging environment.

This role emphasizes customer service, teamwork, and the ability to operate in a fast-paced retail setting, with opportunities to learn about pet care and grow within Petco.