Pet Care Sales Catalyst: Create Happy Customers

Petco; Cleveland (TN); On-site; USD 17,000 - 22,000; Full time

Job summary

Petco in Cleveland, TN is hiring a Sales Associate to help pet parents find the right products and solutions while creating a welcoming, safe environment for everyone who walks through our doors.

You’ll greet customers, share product information, process sales, returns and exchanges, and keep shelves stocked while supporting store goals. This role is ideal for someone who loves animals and teamwork in a fast-paced setting.

Qualifications

• Retail or customer service experience preferred but not required.
• Passion for animals and pet care.
• Strong communication and interpersonal skills.
• Ability to multitask in a fast-paced environment.
• Basic math and cash handling skills.

Responsibilities

• Assist customers in selecting products and services that meet their pets’ needs.
• Process sales, returns, and exchanges accurately and efficiently.
• Stock shelves and support inventory integrity.
• Maintain a clean, welcoming sales floor and shop environment.
• Follow all store policies, procedures, and safety standards.

Skills

Customer service

Retail experience

Communication skills

Cash handling

Teamwork

Job description

Petco in Cleveland, TN is hiring a Sales Associate to help pet parents find the right products and solutions while creating a welcoming, safe environment for everyone who walks through our doors.

You’ll greet customers, share product information, process sales, returns and exchanges, and keep shelves stocked while supporting store goals. This role is ideal for someone who loves animals and teamwork in a fast-paced setting.