Pet Care Sales Associate — Grow with a Purpose-Driven Team

Petco; Baltimore (MD); On-site; USD 17,000 - 26,000; Full time

Job summary

Petco in the United States is seeking a Sales Associate to be at the heart of the Pet Care Center experience. You will help pet parents find the right products and solutions for their pets while creating a welcoming, safe, and engaging environment on the sales floor.

The role rewards friendly, service-minded teammates. You’ll greet customers, assist with product recommendations, process sales and returns, stock shelves, and support inventory integrity in a fast-paced retail setting.

Qualifications

• Previous retail or customer service experience preferred but not required.
• Passion for animals and interest in pet care.
• Strong communication and interpersonal skills.
• Ability to multitask and work in a fast-paced environment.
• Basic math skills and comfort handling cash and transactions.
• Strong attention to detail and reliability.

Responsibilities

• Support the health, safety, and proper care of all animals in accordance with Petco policies and standards.
• Share accurate product and pet care information to help customers make informed choices.
• Help maintain a clean, safe, and welcoming environment for pets, customers, and partners.
• Greet customers and deliver friendly, helpful, and solution-focused service.
• Create positive shopping experiences that build trust and customer loyalty.
• Stock shelves, replenish merchandise, and support inventory integrity.
• Follow all company policies, procedures, and safety standards.
• Assist customers in selecting products and services that meet their pets’ needs.
• Process sales, returns, and exchanges accurately and efficiently.
• Assist with store recovery, merchandising, and promotional set-ups.
• Flexible availability to support operating hours.

Skills

Passion for animals

Strong communication

Multitasking

Cash handling

Attention to detail

Job description

Petco in the United States is seeking a Sales Associate to be at the heart of the Pet Care Center experience. You will help pet parents find the right products and solutions for their pets while creating a welcoming, safe, and engaging environment on the sales floor.

The role rewards friendly, service-minded teammates. You’ll greet customers, assist with product recommendations, process sales and returns, stock shelves, and support inventory integrity in a fast-paced retail setting.