Pet Care Sales Associate — Make a Difference & Grow

Petco Animal Supplies, Inc.; Wake Forest (NC); On-site; USD 16,531 - 22,041; Full time

Benefits offered by this job

Health benefits

401K

Incentives

PTO

Job summary

Petco Animal Supplies, Inc. in the United States is seeking a Sales Associate to help pet parents find the right products and solutions for their pets within a welcoming Pet Care Center retail environment.

You will greet customers, share product knowledge, and ensure a clean, safe store to support a positive shopping experience for every visitor. The role offers a community-focused, team-driven atmosphere with opportunities to grow within the company.

Qualifications

• Previous retail or customer service experience preferred but not required.
• Passion for animals and interest in pet care.
• Strong communication and interpersonal skills.
• Ability to multitask and work in a fast-paced environment.
• Basic math skills and comfort handling cash and transactions.
• Strong attention to detail and reliability.

Responsibilities

• Support health, safety, and proper care of all animals in accordance with Petco policies and standards.
• Share accurate product and pet care information to help customers make informed choices.
• Help maintain a clean, safe, and welcoming environment for pets, customers, and partners.
• Greet customers and deliver friendly, helpful, and solution-focused service.
• Create positive shopping experiences that build trust and customer loyalty.
• Support teammates through collaboration and teamwork.
• Help maintain an organized, visually appealing sales floor.
• Assist customers in selecting products and services that meet their pets’ needs.
• Process sales, returns, and exchanges accurately and efficiently.
• Stock shelves, replenish merchandise, and support inventory integrity.
• Follow all company policies, procedures, and safety standards.

Skills

Communication skills

Customer service

Cash handling

Teamwork

Attention to detail

Multitasking

Job description

Petco Animal Supplies, Inc. in the United States is seeking a Sales Associate to help pet parents find the right products and solutions for their pets within a welcoming Pet Care Center retail environment.

You will greet customers, share product knowledge, and ensure a clean, safe store to support a positive shopping experience for every visitor. The role offers a community-focused, team-driven atmosphere with opportunities to grow within the company.