Pet Care Sales Associate — Customer-Focused & Impactful

PETCO Animal Supplies Stores, Inc.; Queen Creek (AZ); On-site; USD 18,000 - 23,000; Full time

Job summary

Petco is seeking a friendly Sales Associate to help pet parents find the right products and solutions while maintaining a welcoming, safe, and engaging Pet Care Center.

You will greet customers, process sales and returns, stock shelves, and support inventory, with a flexible schedule including evenings and weekends. This role emphasizes teamwork, pet care, and delivering clean, organized store experiences.

Qualifications

• Previous retail or customer service experience preferred but not required.
• Passion for animals and interest in pet care.
• Strong communication and interpersonal skills.
• Ability to multitask and work in a fast-paced environment.
• Basic math skills and comfort handling cash and transactions.
• Strong attention to detail and reliability.

Responsibilities

• Greet customers and deliver friendly, helpful, and solution-focused service.
• Create positive shopping experiences that build trust and customer loyalty.
• Support teammates through collaboration and teamwork.
• Help maintain an organized, visually appealing sales floor.
• Assist customers in selecting products and services that meet their pets’ needs.
• Process sales, returns, and exchanges accurately and efficiently.
• Stock shelves, replenish merchandise, and support inventory integrity.
• Follow all company policies, procedures, and safety standards.
• Support additional tasks and responsibilities as assigned.

Skills

Customer service

Communication skills

Multitasking

Cash handling

Attention to detail

Job description

Petco is seeking a friendly Sales Associate to help pet parents find the right products and solutions while maintaining a welcoming, safe, and engaging Pet Care Center.

You will greet customers, process sales and returns, stock shelves, and support inventory, with a flexible schedule including evenings and weekends. This role emphasizes teamwork, pet care, and delivering clean, organized store experiences.