Pet Care Front Desk Concierge

LSISMPL; Blaine (MN); On-site; USD 20,664 - 30,307; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Health Savings Account (HSA)

Simple IRA with company match

Paid training and career development

Employee discounts

Job summary

Stone Mountain Pet Lodge in Blaine is seeking a friendly Front Desk Agent to greet guests, check pets in and out, and help families choose services. You’ll schedule reservations, answer phones, and process payments while staying organized in a fast-paced environment.

We value dependable, upbeat individuals who love people and pets. Opportunities exist to learn about grooming, boarding, and training as you grow with the team.

Qualifications

• Excellent customer service and communication are essential.
• Ability to multitask in a fast-paced environment while staying organized.
• Comfortable using basic computer systems and processing payments.
• Reliable transportation and a friendly, professional demeanor.

Responsibilities

• Welcome customers with a friendly, professional attitude.
• Check pets in and out for lodging, daycare, grooming, and training.
• Schedule reservations and answer questions by phone and in person.
• Recommend services, activity packages, and retail products for pets.
• Process payments and maintain accurate records.
• Keep the front desk clean, organized, and welcoming.
• Coordinate with care teams to ensure smooth communication.
• Contribute to a positive experience for every customer and pet.

Skills

Customer service

Communication

Multitasking

Basic computer skills

Dependable

Reliable transportation

Job description

Stone Mountain Pet Lodge in Blaine is seeking a friendly Front Desk Agent to greet guests, check pets in and out, and help families choose services. You’ll schedule reservations, answer phones, and process payments while staying organized in a fast-paced environment.

We value dependable, upbeat individuals who love people and pets. Opportunities exist to learn about grooming, boarding, and training as you grow with the team.