Pet Care Floor Leader – Open/Close & Lead the Team

Petco; Murrieta (CA); On-site; USD 26,000 - 40,000; Full time

Job summary

Petco in Murrieta, CA is seeking a Key Holder to support store leadership, open and close the store, and provide exceptional customer service while ensuring a safe, welcoming environment for pets and people.

You will supervise partners on the floor, handle daily store operations, merchandising, and cash handling, with opportunities to build leadership skills in a fast-paced retail setting.

Qualifications

• Previous retail experience required; key holder or supervisory experience preferred.
• Strong leadership, problem-solving, and decision-making skills.
• Excellent communication and interpersonal abilities.
• Ability to multitask and thrive in a fast-paced environment.
• Basic math skills and experience handling cash and transactions.
• Reliable, responsible, and detail oriented.

Responsibilities

• Open and close the store while following all cash handling, safety, and security protocols.
• Support daily store operations including sales, task execution, and recovery.
• Execute merchandising standards, including planograms, pricing accuracy, signage, and promotional set-ups.
• Assist with inventory activities such as restocking, cycle counts, inventory integrity, and required inventory paperwork.
• Identify out-of-stocks, low inventory, or merchandising issues and communicate them to store leadership.
• Process transactions, refunds, and exchanges accurately and efficiently.
• Act as the primary point of contact in the absence of store management.
• Support sales initiatives and promotions to help achieve store goals.

Skills

Leadership

Problem-solving

Communication

Multitasking

Cash handling

Detail oriented

Job description

Petco in Murrieta, CA is seeking a Key Holder to support store leadership, open and close the store, and provide exceptional customer service while ensuring a safe, welcoming environment for pets and people.

You will supervise partners on the floor, handle daily store operations, merchandising, and cash handling, with opportunities to build leadership skills in a fast-paced retail setting.