Pet Care Experience Coordinator

Banfield Pet Hospital; Arlington (TX); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading veterinary service provider in Arlington, Texas is seeking a Client Service Coordinator. The role involves driving client flow and ensuring exceptional service for pets and their owners. The ideal candidate will manage client communications, assist in documentation, and support the veterinary team in maximizing productivity. Strong communication skills and a focus on customer service are essential for this position.

Qualifications

• Ability to multi-task while managing distractions and maintaining accuracy.
• Demonstrates strong written and verbal communication skills.
• Organizational skills with a systematic approach to assignments.
• Ability to solve problems with practical solutions.
• Ensures attentive client service and satisfaction.

Responsibilities

• Drive client and pet flow through the hospital.
• Maximize productivity of the veterinary team.
• Provide exceptional service and educate clients about pet health.
• Assist incoming and outgoing clients with documentation and instructions.
• Manage finances accurately.

Skills

Leadership

Customer Focus

Problem solving skills

Communication Skills

Client Service Skills

Job description

A leading veterinary service provider in Arlington, Texas is seeking a Client Service Coordinator. The role involves driving client flow and ensuring exceptional service for pets and their owners. The ideal candidate will manage client communications, assist in documentation, and support the veterinary team in maximizing productivity. Strong communication skills and a focus on customer service are essential for this position.