Pet Care & Customer Service Associate — Flexible Hours

Pet Supplies Plus; West Springfield (MA); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Employee Discounts

Flexible Schedules

Pet Care Training Programs

Promotion From Within

Job summary

Pet Supplies Plus is seeking a Store Team Member who is pawsitively passionate about people and their pets. You will provide exceptional, neighborly service, help customers choose the perfect toy, review ingredient labels, stock shelves, and ring up purchases.

The role may specialize as Cashier, Stocker, or Pet Care, with PAWsome training programs to support growth. Applicants must be 16 or older, able to lift 40–65 lbs, stand for long periods, and pass a drug screen where required.

Qualifications

• Provide exceptional neighborly service to customers.
• Be able to lift heavy loads and stand for long periods.
• Must pass a drug screening in applicable states and be 16 years or older.

Responsibilities

• Assist neighbors in selecting toys and products.
• Review and compare ingredient labels to help customers choose foods.
• Stock shelves and ring up purchases for neighbors.
• Educate customers on animal care and pet needs.
• Maintain clean and organized shelves and habitats.

Skills

Customer service

Pet care knowledge

Team player

Job description

Pet Supplies Plus is seeking a Store Team Member who is pawsitively passionate about people and their pets. You will provide exceptional, neighborly service, help customers choose the perfect toy, review ingredient labels, stock shelves, and ring up purchases.

The role may specialize as Cashier, Stocker, or Pet Care, with PAWsome training programs to support growth. Applicants must be 16 or older, able to lift 40–65 lbs, stand for long periods, and pass a drug screen where required.