Pet Care Center: Sales & Customer Experience Pro

Petco; Ocala (FL); On-site; USD 18,000 - 23,000; Full time

Job summary

Petco is seeking a Sales Associate to welcome customers, help them select products for their pets, and ensure a clean, friendly Pet Care Center environment. You will engage with customers, share product knowledge, and support team members in a fast-paced retail setting.

Ideal candidates enjoy helping others, have a passion for animals, and can multitask while handling cash and transactions. This role emphasizes safety, customer care, and teamwork across store operations.

Qualifications

• Previous retail or customer service experience preferred but not required.
• Passion for animals and interest in pet care.
• Strong communication and interpersonal skills.
• Ability to multitask and work in a fast-paced environment.
• Basic math skills and comfort handling cash and transactions.
• Strong attention to detail and reliability.

Responsibilities

• Greet customers and deliver friendly, helpful, and solution-focused service.
• Create positive shopping experiences that build trust and loyalty.
• Support teammates through collaboration and teamwork.
• Help maintain an organized, visually appealing sales floor.
• Assist customers in selecting products and services that meet their pets’ needs.

Skills

Customer service

Communication skills

Multitasking

Cash handling

Attention to detail

Job description

Petco is seeking a Sales Associate to welcome customers, help them select products for their pets, and ensure a clean, friendly Pet Care Center environment. You will engage with customers, share product knowledge, and support team members in a fast-paced retail setting.

Ideal candidates enjoy helping others, have a passion for animals, and can multitask while handling cash and transactions. This role emphasizes safety, customer care, and teamwork across store operations.