Pet Care Center General Manager — Lead, Grow & Inspire

Petco Animal Supplies, Inc.; Auburn (MA); Hybrid; USD 60,000 - 80,000; Full time

Benefits offered by this job

Growth opportunities

Career pathways

Job summary

Petco Animal Supplies, Inc. in Auburn, MA is seeking a Store Manager to lead a high-performing Pet Care Center. You will own the business, drive sales growth, manage a diverse team, and ensure exceptional pet care, safety, and customer experience.

The role requires 3+ years of retail leadership, strong communication, and financial acumen. You will recruit and coach partners, build a positive culture, and engage with the community through adoption events and Petco standards.

Qualifications

• 3+ years of management experience (retail leadership preferred).
• Strong people leadership, coaching, and talent development skills.
• Solid business, financial, and operational acumen.
• Excellent communication, problem-solving, and organizational abilities.
• A genuine passion for pets and customer service.

Responsibilities

• Own the business: drive sales growth, profitability, and operational excellence.
• Analyze financial and operational results, identify opportunities, and take decisive action to improve performance.
• Manage labor, payroll, and expenses to maximize productivity and results.
• Execute merchandising, inventory, and operational processes to brand and safety standards.
• Represent Petco in the community by leading local events, adoption initiatives, and partnerships that strengthen our impact.

Skills

Store management

People leadership

Financial acumen

Communication

Customer service

Education

High school diploma or GED

Job description

Petco Animal Supplies, Inc. in Auburn, MA is seeking a Store Manager to lead a high-performing Pet Care Center. You will own the business, drive sales growth, manage a diverse team, and ensure exceptional pet care, safety, and customer experience.

The role requires 3+ years of retail leadership, strong communication, and financial acumen. You will recruit and coach partners, build a positive culture, and engage with the community through adoption events and Petco standards.