Pet Aftercare Operations Specialist

Gateway Services Inc.; California (MO); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Competitive pay

401(k) plan with employer matching

Company-paid Life Insurance

Long-Term Disability

Paid vacation and holidays

Paid training and career development

Employee Assistance Program (EAP)

CarePath emotional wellness program

Health Savings Account (HSA) & FSAs

Pet Insurance

Employee Discount Marketplace

Job summary

Gateway Services in Napa, CA is seeking an Operations Team Member for a full-time, on-site role. You will operate cremation equipment, process and package remains, and create memorial products with accuracy and care.

No prior industry experience is required; training will be provided. You will join a supportive team focused on dignity, safety, and compassionate service to veterinary partners and pet families.

Qualifications

• Must be able to perform physical on-site tasks.
• Attention to detail in handling remains and orders.
• Dependable and punctual; works well in a team.
• Ability to follow safety procedures and operate equipment.

Responsibilities

• Operate cremation equipment following established procedures.
• Process and package cremated remains with accuracy and care.
• Create memorial products such as paw prints and keepsakes.
• Perform quality checks to ensure every order is correct.
• Maintain a clean, safe and organized work environment.
• Work with teammates to meet daily production goals.

Skills

Hands-on

Attention to detail

Dependable

Team player

Safety procedures

Job description

Gateway Services in Napa, CA is seeking an Operations Team Member for a full-time, on-site role. You will operate cremation equipment, process and package remains, and create memorial products with accuracy and care.

No prior industry experience is required; training will be provided. You will join a supportive team focused on dignity, safety, and compassionate service to veterinary partners and pet families.