Pest Control Specialist

Insight Pest Solutions LLC; Virginia Beach (VA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Life Insurance

Dental

Vision

401(k)

Major Medical

Birthday off with pay

Job summary

Insight Pest Solutions LLC is hiring for a position in Virginia Beach, VA, dedicated to customer service in pest control. Ideal candidates will have a high school diploma, strong communication skills, and the ability to handle physical tasks. The job involves outdoor work, interaction with customers, and comprehensive training is provided. Benefits include insurance coverage, 401(k), and paid time off after one year. The company supports employee growth in a friendly work environment.

Qualifications

• Strong work ethic and excellent customer service skills are necessary.
• Ability to read and understand safety and regulatory documents.
• Clean driving record required.

Responsibilities

• Interact with customers to troubleshoot problems and communicate service details.
• Work outdoors most of the day.
• Lift at least 50 lbs and fit into tight spaces.

Skills

Excellent communication skills

Attention to detail

Basic mathematical skills

Problem-solving skills

Education

High school diploma or equivalent

Job description

INSIGHT PEST SOLUTIONS

Equal Opportunity Employer: All qualified applicants are encouraged to apply, regardless of race, color, religion, national origin or ancestry, sex, disability, or age.

Overview

We are a privately-owned pest control company that exhibits exceptional customer service, innovative training for technicians, cutting edge service technology, and an environment that enables our people to develop themselves. As a fast-growing company, there are new opportunities for growth and advancement around every corner. We seek competent individuals who are the best and brightest to ensure our customers and employees know how important they are.

Reporting

This position reports directly to the Service Manager of the branch located in Chesapeake, VA.

No Experience Required

Prior experience in pesticide control and sales experience is a plus but not required. We will provide comprehensive classroom and field training to ensure you feel capable and confident to excel in your position. The company administers our Training Program. If you have a strong work ethic and excellent customer service skills, we will provide every resource necessary to succeed.

Purpose of the Position

This position is focused on the organization’s main goal for sustainability, which is selling new services and reselling the value of existing clientele. Through inspections, estimates, new sales, and service itself, these individuals influence customer attrition and new customer growth.

Duties / Responsibilities

• Regular interaction with customers to troubleshoot problems and communicate the details of the service
• Be able to work outdoors most of the day
• Be able to lift at least 50 lbs
• Be able to crawl/kneel and/or fit into tight spaces
• Be able to apply liquid treatments to the soil
• Some drilling, trenching, and basic cleanup after a job will be required
• Data entry & documentation into mobile devices for services performed
• Flexible to work Monday‑Saturday during the summer season

Qualifications

• High school diploma or equivalent
• Excellent communication skills
• Attention to detail
• Ability to read and understand simple documents regarding safety, regulatory or protocol standards
• Basic mathematical skills
• A talent for solving practical problems and effective reasoning
• Take and pass a series of exams as part of a New Hire Training
• Clean driving record
• Pass a background check
• Pass a drug screen

Relationships

This position will be trained by Insight’s online University Program, monitored by the Service Manager and Lead Technician, with ongoing support and supervision. This position is expected to ensure the quality of all customer relations in a courteous, respectful, and friendly manner, guaranteeing continuous improvement of services.

Certifications / Licensing

All candidates must either have an existing license/certification or acquire one with company training assistance.

Benefits

• Life Insurance
• Accidental Death and Dismemberment
• Critical Illness
• Dental
• Vision
• 401(k)
• Major Medical

Dependent coverage is optional and available at group rates for each employee. All employees working 30 or more hours per week are eligible for benefits, which begin the first of the month following 60 days of employment. Insight offers Bronze and Gold plans through Aetna.

Birthday off (with pay) is provided to all employees. After one full year, employees receive five days of paid time off. Insight stays in compliance with state sick time laws.

After one full year, employees are eligible to receive holiday pay for the following observed holidays: New Year’s Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving Day, and Christmas Day.

All technicians receive an assigned company vehicle. Vehicle maintenance is paid by the company, and employees may be authorized to bring the vehicle home after 60 days. Vehicles are assigned a gas card linked to that specific vehicle, with toll passage also covered.

Performance Review Period

Seasonal review – the period ends at the close of the summer.

Summary

We believe that customer service is everyone’s job. This essential service protects homes, health, and the environment. When performed to a standard of excellence with a great attitude, everyone wins.