Pest Control Specialist

Insight Pest Solutions LLC; Norfolk (VA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Life insurance

401(k)

Major medical

Paid time off

Job summary

Insight Pest Solutions LLC is hiring for a position that involves outdoor work and customer interaction. Candidates will receive comprehensive training, no experience in pest control is needed. Responsibilities include troubleshooting customer issues, data entry, and performing physical tasks like lifting and applying treatments. Essential skills include excellent communication and attention to detail. Benefits include life insurance, 401(k), and paid time off after a year of service.

Qualifications

• Must possess excellent communication skills and a talent for solving practical problems.
• Ability to read and understand safety and regulatory documents is required.
• Candidates must pass a series of training exams.

Responsibilities

• Interact regularly with customers to troubleshoot problems.
• Lift at least 50 lbs and work outdoors for most of the day.
• Enter service data into mobile devices.

Skills

Excellent communication skills

Attention to detail

Basic mathematical skills

Ability to read and understand documents

Problem-solving ability

Education

High School Diploma or equivalent

Job description

INSIGHT PEST SOLUTIONS Equal Opportunity Employer All qualified applicants are encouraged to apply, regardless of race, color, religion, national origin or ancestry, sex, disability, or age.

Overview

We are a privately‑owned pest control company that exhibits exceptional customer service, innovative training for technicians, cutting‑edge service technology, and an environment that enables our people to develop themselves. As a fast‑growing company, there are new opportunities for growth and advancement around every corner. We seek out competent individuals that are the best and the brightest personalities to ensure that our customers and employees know how important they are.

Reporting

This position reports directly to the Service Manager of the branch located in Chesapeake, VA.

Experience and Training

No prior experience in pest control is required. Sales experience is a plus but not required. We will provide comprehensive classroom and field training to ensure you feel capable and confident to excel in your position. If you’ve got a strong work ethic and excellent customer service skills, we will provide every resource necessary to succeed.

Purpose of the Position

This position is focused on the organization’s main goal for sustainability, which is selling new services and re‑selling the value of existing clientele. Through inspections, estimates, new sales, and service itself, these individuals influence customer attrition and new customer growth.

Duties and Responsibilities

• Regular interaction with customers to troubleshoot problems and communicate the details of the service
• Work outdoors for most of the day
• Lift at least 50 lbs
• Be able to crawl/kneel and/or fit in tight spaces
• Apply liquid treatments to the soil
• Perform some drilling, trenching, and basic cleanup after a job
• Data entry and documentation into mobile devices for services performed
• Be flexible to work Monday‑Saturday during the summer season

Qualifications

• High School Diploma or equivalent
• Excellent communication skills
• Attention to detail
• Ability to read and understand simple documents regarding safety, regulatory or protocol standards
• Basic mathematical skills
• A talent for solving practical problems and effective reasoning
• Take and pass a series of exams as part of a New Hire Training
• Clean driving record
• Pass a background check
• Pass a drug screen

Certifications and Licensing

All candidates must either have an existing license/certification or acquire one with company training assistance.

Relationships and Supervision

This position will be trained by Insight’s online University Program, monitored by the Service Manager and Lead Technician, with ongoing support and supervision. This position is expected to ensure the quality of all customer relations in a courteous, respectful, and friendly manner to guarantee continuous improvement of services.

Benefits

Insight Pest Solutions offers a comprehensive employee benefits package that includes:

• Life insurance
• Accidental death and dismemberment
• Critical illness
• Dental
• Vision
• 401(k)
• Major medical

Dependent coverage is optional and available at group rates to each employee. Employees working 30 hours or more per week are eligible for benefits. Benefits begin the first of the month following 60 days of employment. After a full year of service, employees receive five days of paid time off (PTO) and holiday pay for observed holidays such as New Year’s Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving Day, and Christmas Day. Insight provides a company vehicle, maintenance, gas cards, and toll coverage for technicians.

Performance Review Period

Seasonal review – the review period ends at the close of the summer.

Summary

We believe that customer service is not a department but everyone’s job. We provide an essential service to society that protects our homes, our health, and our environment. When this service is performed to a standard of excellence and with a great attitude, everyone wins.

Disclaimer

This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements, or working conditions associated with the job. However, the above statements are intended to describe the general nature of the work being performed by employees. Management reserves the right to revise the job or require other tasks as assigned.