Pest Control Operations Leader

Rentokil Pest Control South Africa; Columbus (OH); Hybrid; USD 73,000 - 111,000; Full time

Benefits offered by this job

Health insurance

401(k) retirement plan

Paid vacation and holidays

Job summary

Rentokil Pest Control South Africa is seeking a subject matter expert to focus on pest control strategies, helping develop and implement best service delivery protocols. The role involves monitoring service performance, performing site assessments, and coaching pest control knowledge among teams.

Candidates should have a biological science degree, extensive pest management experience, and strong leadership skills to drive operational efficiency and enhance customer satisfaction.

Qualifications

• 5 years of related structural pest management experience required.
• 2 years of structural pest management field experience.
• 1 year of management experience required.

Responsibilities

• Monitor service performance against KPIs.
• Perform site assessments to identify root causes of pest infestations.
• Collaborate with Technical Account Managers and National Account Managers.
• Develop action plans and SMART goals for service quality improvement.
• Advise sales teams in business acquisition and relationship building.

Skills

Project Management

Change Management

Analytical Skills

Leadership Skills

Communication Skills

Education

Four-year college biological science degree in entomology or related sciences

Job description

Rentokil Pest Control South Africa is seeking a subject matter expert to focus on pest control strategies, helping develop and implement best service delivery protocols. The role involves monitoring service performance, performing site assessments, and coaching pest control knowledge among teams.

Candidates should have a biological science degree, extensive pest management experience, and strong leadership skills to drive operational efficiency and enhance customer satisfaction.