Pest Control Floater Technician: Customer Care Pro

EcoShield Pest; Brooklyn (OH); On-site; USD 25,000 - 28,000; Full time

Job summary

EcoShield Pest Solutions in Brooklyn Heights, OH is seeking a Floater Technician to deliver interior and exterior pest control with a strong focus on customer service. You will follow routes, maintain records, and wear PPE while applying approved products, ensuring high-quality service and customer satisfaction.

You will receive weekly pay, comprehensive benefits including medical/dental/vision, a 401(k) match, paid holidays, and employee perks, while maintaining safety and documentation

Qualifications

• 1+ years of customer service experience required.
• Must be 21 years of age or older.
• Possess a valid driver’s license and have 3+ consecutive years of driving history as driving a company vehicle is an essential function of the role.

Responsibilities

• Perform interior and exterior pest control treatments using approved products and methods while following all safety guidelines and PPE requirements.
• Perform touch up treatments, follow up inspections and additional customer support to ensure service effectiveness and customer satisfaction.
• Provide exceptional customer service by explaining treatments, answering questions, maintaining accurate service records, and communicating with the office as needed.
• Follow assigned service routes and schedules, coordinating effectively with office staff and management to ensure efficient service delivery.
• Maintain company equipment, inventory, and vehicles to ensure operational readiness and service quality.

Skills

Customer service

Job description

EcoShield Pest Solutions in Brooklyn Heights, OH is seeking a Floater Technician to deliver interior and exterior pest control with a strong focus on customer service. You will follow routes, maintain records, and wear PPE while applying approved products, ensuring high-quality service and customer satisfaction.

You will receive weekly pay, comprehensive benefits including medical/dental/vision, a 401(k) match, paid holidays, and employee perks, while maintaining safety and documentation