Pest Control Field Operations Manager

Aruza Pest Control; Houston (TX); On-site; USD 70,000 - 110,000; Full time

Job summary

Aruza Pest Control is seeking an experienced operations leader to supervise field technicians, oversee pest control and moisture remediation projects, and ensure safety and regulatory compliance. You will guide treatment methods, maintain high service standards, and mentor staff across disciplines.

The role requires strong communication, a detail-oriented mindset, and the ability to coordinate scheduling, equipment, and inventory for multiple job sites.

Qualifications

• Minimum of three years pest control service experience.
• Prior supervisory or operations management experience.
• State Certified Applicator license or ability to obtain one with endorsements covering termite work.
• Knowledge of building construction and crawlspace moisture control systems is a plus.
• Strong communication skills and the ability to lead teams effectively.
• Commitment to learning and sharing knowledge with others.
• Detail-oriented, organized, and customer-focused.

Responsibilities

• Supervise and lead a team of field technicians, including termite and moisture remediation specialists.
• Assign tasks, provide guidance, and ensure the team adheres to company protocols, safety standards, and regulatory requirements for general pest control, termite treatments, and moisture control services.
• Manage and monitor daily field activities, ensuring pest control, termite, and moisture remediation services are delivered efficiently, safely, and in compliance with industry regulations and company policies.
• Oversee scheduling and workflow for inspections, treatments, moisture barrier installations, vapor barrier replacements, dehumidifier installations, and related structural remediation.
• Conduct regular inspections of pest control, termite, and moisture remediation work performed by technicians to maintain high service standards.
• Verify that treatments meet manufacturer specifications, warranty requirements, and state guidelines.
• Handle customer interactions on-site, addressing concerns, explaining termite and moisture control solutions, and ensuring satisfaction.
• Resolve escalated service issues, including warranty claims or follow-up treatments.
• Train and mentor field technicians on pest control, termite treatment methods (e.g., liquid, bait systems), moisture remediation practices, safety procedures, equipment usage, and customer service skills.
• Provide ongoing training to keep the team current on industry best practices, inspection techniques, and regulatory updates.
• Manage inventory levels of pesticides, termiticides, moisture remediation materials (e.g., vapor barriers, dehumidifiers), tools, and equipment.
• Ensure technicians have the necessary resources and coordinate maintenance and calibration of termite and moisture control equipment.
• Enforce safety protocols, including confined-space entry and handling of moisture remediation equipment.
• Conduct safety audits and promote a strong culture of safety across pest control and remediation operations.
• Maintain accurate records of pest, termite, and moisture remediation services, inspections, and follow-ups.
• Prepare performance, quality control, and compliance reports for management review.
• Address technical and operational challenges in pest control, termite treatments, and moisture remediation.
• Support technicians in resolving complex issues such as persistent infestations, structural moisture damage, or inaccessible treatment areas.
• Stay updated on evolving pest control, termite, and moisture remediation regulations, treatment methods, and industry best practices.
• Ensure all field operations comply with local, state, and federal laws.

Skills

Pest control knowledge

Termite treatment knowledge

Moisture remediation knowledge

Team leadership

Regulatory compliance

Communication skills

Education

State Certified Applicator license (Texas)

Endorsements covering termite work

Tools

Pesticide equipment handling

Job description

Aruza Pest Control is seeking an experienced operations leader to supervise field technicians, oversee pest control and moisture remediation projects, and ensure safety and regulatory compliance. You will guide treatment methods, maintain high service standards, and mentor staff across disciplines.

The role requires strong communication, a detail-oriented mindset, and the ability to coordinate scheduling, equipment, and inventory for multiple job sites.