PERSONALIZED SERVICES CLERK

Navy Exchange Service Command; Illinois; On-site; USD 28,000 - 35,000; Full time

Job summary

A leading company is hiring a Personalized Services Clerk responsible for managing various services including laundry, dry cleaning, and flower arrangements. The role requires a high school diploma or GED and involves clerical duties, customer service, and supporting various departments. This position promises a dynamic work environment with opportunities for individual contributions.

Qualifications

• 6 months of responsible clerical, office, or retail sales experience.
• Must be a U.S. citizen or have lived in the U.S. for three years.

Responsibilities

• Serve as receptionist in Barber/Beauty Shop, manage appointments and inventories.
• Create floral arrangements and advise customers in Flower Shop.
• Process garments and maintain records in Laundry & Dry Cleaning.

Skills

Customer Service

Inventory Management

Clerical Skills

Education

High School Diploma or GED

Job description

Job Description - PERSONALIZED SERVICES CLERK (250001V4)

Job Description

PERSONALIZED SERVICES CLERK

Job Number:

250001V4

Primary Location

Organization

Responsible for performing duties within the Personalized Services Department, which may include:

• Laundry, Dry Cleaning, Optical Shop, Barber, Beauty Shop, Video Rental, floral displays, FTD gift wrapping, Western Union, engraving, sorting and distribution of mail/packages, stocking, maintaining sales areas, check cashing, Military Star Card applications and payments, etc.

Duties and Responsibilities:

• Barber/Beauty Shop: Serve as receptionist, answer phones, schedule appointments, manage tickets, maintain inventories, assist with sanitation.
• Flower Shop: Create floral arrangements, advise customers, maintain flowers, assist with orders and deliveries.
• Laundry & Dry Cleaning: Receive garments, compute costs, process articles, file and maintain records.
• Optical Shop: Process prescription forms, order replacements, maintain records, notify patrons of receipts.
• Personalized Services: Gift wrapping, order taking, engraving, mail processing, document management, Military Star Card services.
• Video Rental: Rent tapes, manage accounts, perform repairs, operate cash register, handle inventory.
• Layaway Services: Explain policies, process orders, handle transactions, resolve customer issues, assist in training.

Additional duties include resolving customer issues, training new associates, and working independently within policies.

Requirements:

• Must be a U.S. citizen or have lived in the U.S. for three years.
• 6 months of responsible clerical, office, or retail sales experience.
• Education substitution: Graduation from high school or GED may substitute experience.

This job is currently active and accepting applications.