Personalization & Same Day Framing Specialist

The Michael's Companies; Alexandria (VA); Hybrid; USD 18,000 - 21,000; Part time

Job summary

The Michaels Companies in Alexandria, VA is seeking a Part-time Personalization & Same Day Framing Specialist to assist customers with framing solutions and shop-floor services. You’ll help customers find products, create custom frames, and ensure a safe, clean store environment.

The role requires basic computer and measuring skills, ability to operate framing equipment, and friendly in-store customer service to support Omni channel processes. Attractive part-time hours and a busy retail setting.

Qualifications

• Basic computer skills and basic measuring skills.
• Ability to operate framing equipment and glass cutter.

Responsibilities

• Build customer relationships while creating custom framing solutions.
• Complete framing orders with high quality and on time.
• Maintain the ready-made frame department and related areas.
• Deliver friendly customer service and help customers shop.

Skills

Basic computer skills

Basic measuring skills

Framing equipment operation

Glass cutter operation

Customer service

Tools

Framing equipment

Glass cutter

Job description

## Personalization & Same Day Framing SpecialistApplylocations: Alexandria-3691 Jefferson Davis Hwytime type: Part timeposted on: Posted Yesterdayjob requisition id: R00320679Store - DC-ALEXANDRIA/POTOMAC YARD, VABuild customer relationships while creating a memorable framing solution for their art. Help customers shop our store and be able to find what they’re looking for. Provide a safe, clean and clutter-free environment.**Major Activities*** Adhere to Standard Operating Procedures (SOP’s) and Company programs to ensure compliance to applicable laws and requirements; execute Company policies and standards* Embrace and execute personal designer by using Elevated ABC Deliver to build relationships with all customers while creating Custom Framing solutions. \* deliver sales and production results* Complete framing orders with a high degree of quality and on time* Maintain the ready made frame department and other assigned areas including SISO and Directed Replenishment* Deliver friendly customer service; help customers shop and find what they are looking for; provide a well merchandised and in-stock store for the customer to shop* Follow Standard Operating Procedures (SOPs) and Company programs* Support shrink and safety programs* Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization’s vision and values; projects a positive image and serves as a role model for others* Participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget* Operate cash register and execute cash handling to standards* Acknowledge customers, help locate product and provide solutions* Assist with Omni channel processes**Other duties as assigned****Minimum Type of experience the job requires*** basic computer skills and basic measuring skills* ability to operate the framing equipment and glass cutter**Preferred Type of experience the job requires*** retail experience* Experience selling products and/or services to customers**Physical Requirements*** regular bending, lifting, carrying, reaching and stretching* ability to move throughout the store* ability to remain standing for long periods of time* lifting heavy boxes and frames and accessing high shelves by ladder or similar equipment* if you need help performing these functions of your job, please contact supervisor so that we may engage in the interactive process with you and find a reasonable accommodation**Work Environment*** public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings**Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.****Total Base Pay Range for this Position:**$13.00 - $15.30This position may be eligible for overtime compensation in accordance with state and local laws.At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com.