Personalization and Experience Product Owner

TE Connectivity; United States; Remoto; USD 145.000 - 181.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health insurance

401(k)

Disability insurance

Life insurance

Employee stock purchase plan

Paid time off

Descrizione del lavoro

TE Connectivity is seeking a Personalization & Experience Product Owner to translate business and customer needs into personalized digital experiences. You will work across Digital Center of Excellence with Product, UX, Analytics, Marketing, and delivery teams to shape use cases and measure outcomes.

The role requires strong product ownership, business acumen, and data fluency to move ideas from concept to implementation, validating that experiences drive measurable value for TE and its

Competenze

• 7+ years in digital product management or related field with focus on personalization and digital experience.
• Strong ability to translate business needs into clear product requirements.
• Experience with experimentation, segmentation, and digital measurement.
• Ability to explain complex data/platform concepts in business terms.

Mansioni

• Partner with business, Marketing, Product, UX, and Analytics to understand goals and opportunities across the customer journey.
• Own and prioritize personalization and experimentation use cases based on value and feasibility.
• Translate objectives into requirements for personalization, content, and measurement.
• Define data, content, and capabilities needed; identify gaps and address them.
• Shape end-to-end experience from need to delivery, measurement, and optimization.
• Maintain clear priorities and expected outcomes as use cases move through delivery.

Conoscenze

7+ years in digital product management

Personalization & experience

Experimentation & A/B testing

Communication across teams

Business to tech translation

Strumenti

Adobe Target

Adobe Analytics

Adobe Experience Manager

Adobe Experience Platform

Adobe Data Collection

Descrizione del lavoro

Personalization and Experience Product Owner Job Description Job Alerts Link Job Title: Personalization and Experience Product Owner

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.

Job Overview

We are seeking a Personalization & Experience Product Owner to help TE Connectivity turn business and customer needs into more relevant, personalized, and measurable digital experiences.

This role sits within the Digital Center of Excellence and connects business objectives, customer experience strategy, Product, UX, Analytics, Marketing, and delivery teams.

The ideal candidate understands what the business is trying to accomplish, translate those needs into clear product requirements and practical personalization, experimentation, content, and measurement use cases, and helps move those use cases from idea through implementation and optimization.

The successful candidate will combine strong product ownership, business acumen, and customer experience thinking with enough platform and data fluency to understand what is needed to bring a use case to life. They should be comfortable moving between conversations about business outcomes and more detailed discussions involving customer data, experimentation, digital measurement, reusable content, and experience delivery.

Key Responsibilities

Product Ownership & Use Case Development

• Partner with business, Marketing, Product, UX, and Analytics teams to understand business goals, customer needs, and opportunities across the customer journey.
• Own and prioritize personalization and experimentation use cases based on customer value, business impact, feasibility, and scalability.
• Translate business objectives into clear product requirements across personalization, experimentation, content, and measurement.
• For each use case, define what is needed to deliver it successfully, including required customer data and signals, target customer criteria, content and experience needs, required capabilities, measurement approach, and key dependencies.
• Assess whether the required data, content, and capabilities exist today, identify gaps, and work with the appropriate teams to determine how those gaps should be addressed.
• Shape the end-to-end experience from identifying the customer need and desired experience through delivery, measurement, learning, and optimization.
• Maintain clear priorities, requirements, dependencies, and expected outcomes as use cases move through delivery.

Personalization & Experimentation

• Lead the development and execution of personalization and experimentation use cases across TE’s digital experiences.
• Support A/B testing, experience targeting, and personalized digital experiences.
• Partner with teams to define hypotheses, target customers, experience variations, business rules, and success measures.
• Translate customer attributes, behaviors, account signals, and contextual information into clear experience requirements.
• Help validate that experiences are being delivered as intended and are producing measurable customer and business outcomes.
• Apply working knowledge of JavaScript, HTML, and CSS to support or troubleshoot personalized experiences and experiments where appropriate.
• Develop reusable approaches that allow successful experiences and testing patterns to scale across business units.

Job Overview con't

Data, Measurement & Experience Enablement

• Help define the digital behaviors, events, attributes, and data needed to support priority personalization and experimentation use cases.
• Partner with Analytics and delivery teams on data collection, digital instrumentation, data flows, and related requirements.
• Understand how experience data moves through the digital ecosystem and help identify or troubleshoot gaps across the lifecycle.
• Partner with Analytics teams to establish clear measurement approaches and success criteria for personalization and experimentation.
• Support the use of analytics and measurement tools to evaluate experiences, customer behavior, and business outcomes.
• Help connect reusable digital content and assets with personalization and experimentation use cases.
• Work with Product, UX, Content, and delivery teams to ensure new experiences are designed in ways that support testing, learning, and future personalization.

Product Enablement & Continuous Improvement

• Help teams understand which existing capabilities can support different customer and business needs.
• Translate business use cases into clear requirements for delivery teams and implementation partners.
• Identify opportunities to simplify how personalization and experimentation use cases are delivered and reduce unnecessary one-off solutions.
• Create reusable guidance, standards, and playbooks for experimentation, personalization, measurement, and experience development.
• Stay current on evolving digital experience capabilities and identify opportunities to create greater value for TE and its customers.
• Build stronger organizational understanding of how customer data, content, experimentation, and measurement can work together to improve the digital experience.

Job Requirements

• 7+ years of experience in digital product management, personalization, digital experience, marketing technology, digital analytics, consulting, or a related field.
• Demonstrated ability to understand business and customer problems and translate them into clear requirements and practical digital experience solutions.
• Strong understanding of experimentation, including A/B testing best practices, data-derived segmentation, personalization, customer journeys, and digital measurement.
• Experience defining the data, content, experience, and measurement requirements needed to deliver digital use cases.
• Experience working across business, Product, Marketing, Analytics, UX, and delivery teams.
• Ability to explain complex platform and data concepts in clear business terms.
• Strong product judgment, problem-solving, and troubleshooting skills.

Preferred Qualifications

• Experience with Adobe Experience Cloud capabilities such as Adobe Target, Adobe Analytics, Customer Journey Analytics, Adobe Experience Manager, Adobe Experience Platform, or Adobe Data Collection.
• Experience with Adobe Experience Platform Web SDK and modern digital data collection approaches.
• Familiarity with customer data, segmentation, identity, data models, and profile concepts.
• Working knowledge of JavaScript, HTML, CSS, JSON, data layers, and browser debugging tools.
• Familiarity with AEM Experience Fragments, Content Fragments, components, and reusable content patterns.
• Experience working with implementation partners or in a complex enterprise environment.
• Adobe certifications are a plus.

ABOUT TE CONNECTIVITY

TE Connectivity plc (NYSE: TEL) is a global industrial technology leader creating a safer, sustainable, productive, and connected future. As a trusted innovation partner, our broad range of connectivity and sensor solutions enable the distribution of power, signal and data to advance next-generation transportation, energy networks, automated factories, data centers enabling artificial intelligence, and more.

Our more than 90,000 employees, including 10,000 engineers, work alongside customers in approximately 130 countries. In a world that is racing ahead, TE ensures that EVERY CONNECTION COUNTS. Learn more at www.te.com and on LinkedIn , Facebook , WeChat, Instagram and X (formerly Twitter).

COMPENSATION

• Competitive base salary commensurate with experience: $144,700-180,900 (subject to change dependent on physical location)
• Posted salary ranges are made in good faith. TE Connectivity reserves the right to adjust ranges depending on the experience/qualification of the selected candidate as well as internal and external equity.
• Total Compensation = Base Salary + Incentive(s) + Benefits

BENEFITS

• A comprehensive benefits package including health insurance, 401(k), disability, life insurance, employee stock purchase plan, paid time off and voluntary benefits.

EOE, Including Disability/Vets

IMPORTANT NOTICE REGARDING RECRUITMENT FRAUD

TE Connectivity has become aware of fraudulent recruitment activities being conducted by individuals or organizations falsely claiming to represent TE Connectivity. Please be advised that TE Connectivity never requests payment or fees from job applicants at any stage of the recruitment process. All legitimate job openings are posted exclusively on our official careers website at te.com/careers, and all email communications from our recruitment team will come only from actual email addresses ending in @te.com. If you receive any suspicious communications, we strongly advise you not to engage or provide any personal information, and to report the incident to your local authorities.

Job Locations

Posting City: # Job Country: United States Travel Required: 10% to 25% Requisition ID: 161837 Workplace Type: Remote External Careers Page: Sales & Marketing

TE Connectivity does not accept unsolicited assistance from third parties for employment opportunities. All CVs/resumes submitted to any TE employee by a third party without a valid written search agreement for that specific position will not be entitled to any form of compensation and such submission shall be deemed the sole property of TE. No fee will be paid in the event an individual is hired by TE regardless of any third party submission where no pre-existing written search agreement is in place. If an agency agreement is in place, submissions are position specific. General submissions not targeted at a specific employment opportunity will not be entitled to any form of compensation. Please, no phone calls or emails.