Personal Video Teller - Part Time M/F/S 2:00-7:15

Priority Dispatch Corp.; Chattanooga (TN); On-site; USD 25,000 - 35,000; Part time

Job summary

A leading company in Chattanooga seeks a Personal Teller to manage teller transactions and provide excellent service to members. The role requires a high school diploma and customer service experience, with opportunities for career growth. Ideal candidates will possess strong communication and analytical skills.

Qualifications

• Prior customer service experience preferred.
• Bilingual abilities highly preferred.

Responsibilities

• Handles all teller transactions related to deposits, withdrawals, and loans.
• Provides high-quality member service according to guidelines.
• Complies with federal and state laws and regulations.

Skills

Customer Service

Interpersonal Skills

Communication

Analytical Skills

Decision-Making

Education

High School Diploma

Job description

Job Details

Job Location: Corporate Headquarters - Chattanooga, TN

Position Type: Part Time

Education Level: High School

Salary Range: Undisclosed

Travel Percentage: None

Job Shift: M/F/S 2:00 - 7:15

Description

Job Description: TVFCU seeks talented service professionals who embody our values and are passionate about serving our members. The Personal Teller handles all phases of teller transactions related to checking, savings, and loans, initiated from Interactive Teller Machines (ITM). The role involves following teller policies, assessing transaction risks, minimizing losses, and providing excellent member service while promoting the Credit Union’s services.

• Handles all teller transactions, including deposits, withdrawals, and loan transactions, within designated limits.
• Verifies endorsements as per operational policies.
• Reports suspicious activity through proper channels.
• Follows policies and demonstrates understanding of fraud and risk management related to ITM transactions.
• Provides high-quality member service according to TVFCU guidelines.
• Complies with federal and state laws and regulations.
• Performs other duties as assigned.

Qualifications

Skills and Requirements: Candidates should possess a high school diploma or equivalent and prior customer service experience. Banking and sales experience are preferred but not required. TVFCU offers growth opportunities to develop a satisfying career.

• Displays a professional demeanor with an outgoing personality that connects with members.
• Excellent interpersonal and communication skills; bilingual abilities are highly preferred.
• Ensures compliance with credit union policies and procedures.
• Possesses strong analytical skills to resolve member issues with limited supervision.
• Capable of processing transactions in a complex, multi-functional environment while providing excellent service and promoting ITM usage.
• Ability to assess risk, exercise discretion, and handle sensitive issues.
• Sound decision-making in check acceptance.
• Proficient in negotiable instrument policies and procedures.
• Ability to stand or sit for extended periods.

Pre-employment screening includes verification of education and employment data, criminal background check, drug screening, and credit check to ensure a safe and compliant environment.