Personal Training Manager

Crunch Fitness; San Dimas (CA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Advancement opportunities

Paid time off

Training & development

Performance bonus

Employee discounts

Paid holidays

Job summary

Crunch Fitness is seeking a Training Manager to lead a team of Personal Trainers and uphold the club's high service standards. You will work with the Training Director to develop staff, deliver coaching, and provide exceptional training to members and clients.

The role emphasizes performance metrics, scheduling, and staff development to drive membership growth and retention, with benefits including health insurance and career advancement opportunities.

Qualifications

• Must lead a team of personal trainers and uphold company standards.
• Ability to manage revenue targets and training/session metrics.
• Excellent communication with staff, members and leadership.
• Strong knowledge of fitness programs, coaching techniques and client outcomes.
• Experience scheduling staff and ensuring cost controls.

Responsibilities

• Maintain a department of 8-10 personal trainers.
• Ensure PTs meet minimum standards: $3,000 revenue and 50 sessions.
• Ensure Smart Start show percentage of 90% or greater.
• Ensure Smart Start enrollment percentage of 30% or greater.
• Hire, develop and manage performance of qualified Personal Trainers.
• Train & develop staff on fitness and supplementation presentations.
• Conduct weekly meetings with direct reports to review performance and guide toward goals.
• Manage the PT schedule within budgeted non-session hours.
• Mediates club employee relations matters for all fitness staff.
• Coach trainers on session delivery and program design.
• Document sessions and maintain client folder expectations.
• Ensure high-quality programs and weekly staff work schedules.
• Record Time & Labor accurately and comply with guidelines.
• Provide member service and support for fitness servicing issues.
• Encourage member involvement in fitness services.
• Keep staff updated on industry trends and ensure ongoing success.

Skills

Team leadership

Staff training & development

Performance coaching

Communication skills

Fitness industry knowledge

Budget management

Education

High School Diploma or GED

Bachelor's Degree preferred

CPR Certification

Job description

Benefits

• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Employee discounts
• Paid holidays

Description

The Training Manager leads a team of Personal Trainers focused on aiding clients and members achieve their fitness goals. The Training Manager is responsible for communicating and upholding company standards and leading their team by example. Working with the club Training Director, the Training Manager builds and develops a strong team of Personal Trainers while continuing to provide training service to their own clientele.

Requirements

Essential Responsibilities

• Maintain a Department of 8 - 10 personal trainers
• Ensure all Personal Trainers are meeting company minimum standards ($3,000 in PT Revenue, 50 Sessions Serviced)
• Ensure proper Smart Start Show percentage of 90% or greater
• Ensure proper Smart Start Enrollment percentage of 30% or greater

Staff Productivity and Management

• Hire develop and manage performance of qualified Personal Trainers
• Train & develop staff as needed regarding fitness and supplementation presentations, emphasizing the impact of these on membership retention
• Conduct weekly (or as-needed) meetings with direct reports to review performance and offer direction, motivation and guidance toward achieving individual and company goals.
• Manage the Personal Trainer schedule including staying within budgeted non-session hours
• Mediates club employee relations matters for all club fitness employees

Sessions Serviced and Trainer Development

• Execute on the skills and expectations of a high performing personal trainer
• Coach and Develop personal trainers on sessions serviced and program design during personal training sessions.
• Demonstrate proper client folder expectations and documentation of sessions.
• Ensure that all Personal Trainers are delivering high quality programs to their clients
• Develop weekly work schedules for fitness staff.
• Ensure that staff properly records their Time & Labor
• Ensure that staff comply with Time and Labor guidelines and manage overtime in accordance with company guidelines.
• Provide member service and support related to fitness servicing issues.
• Assist members and encourage their involvement in fitness services.
• Regularly train staff on industry updates and teach Personal Trainers to be continually successful and ensure that all clients are trained professionally

Requirements

• High School Diploma or GED required
• Bachelor's Degree preferred
• Current Cardiopulmonary Resuscitation Certification (CPR)
• Ability to work in club office; move about club floors and rooms; review, revise, create club paperwork; communicate with employees, members, and the public
• Regularly required to demonstrate or explain proper physical fitness activities, techniques and procedures. Regularly required to lift up to 50 pounds
• Must be able to travel by car and airplane up to 5% of the time